Jan 19, 2026
Brilliant, reliable, and friendly
I had a really good experience with Amex Moving & Storage last Tuesday. I was worried about my large mirror and some artwork, but the guys handled everything with a lot of care. It is such a relief to have all my fragile items in the new house without a single crack.
Oct 08, 2024
Overall ok!
Moving from Valley Cottage,N.Y. to Ocala Florida. Henry and the crew were great!! That's where the good part ended. We had to wait two weeks to get all of our belongings and it finally arrived my work bench was damaged and half of our kitchen items were missing.My wifes expensive purse was missing from one of our boxes.Lots more broken items and we are still upset about the delivery experience.We had to negotiate with Ammex to get a fraction of our money back.
May 14, 2025
Super
want to thank this company from the bottom of my heart I moved a 3 bed house to Florida and it was a fair price ! And it was pretty fast and they set up all the rooms for us thank you Amex from the Cruz family
Mar 16, 2026
We had a flawless, full service move.
I am really impressed with how they handled my move yesterday. I had a very large refrigerator that needed to be moved into a tight kitchen space. The team from Amex Moving & Storage was very careful not to scratch the new tile floors or the walls. They were very friendly and even double checked that the fridge was level before they left. It was a great experience, and I would definitely use them again for my next move.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Sep 23, 2024
delightful experience
Loved the service! I had several large and heavy furniture pieces, including a custom-made dining table and oversized sectional sofa. However, the movers didn’t flinch at the challenge, handling each piece with care. They navigated tricky doorways and stairs without any issues. I was very impressed with the service they provided!
Nov 15, 2024
Wow, these guys are great; thanks a lot!
Their preliminary evaluation was meticulous, with team members making extensive notes about everything that would need to be relocated. They gave a thorough quote that they stuck to throughout the project. They showed up on moving day on time and ready to work with a full toolset.
May 13, 2024
Excellent from start to finish!!!!!
Great service, super friendly and patient! Michelle is always available and always has a solution. HIGHLY recommend!
Jul 16, 2024
Super professional and fast service
I have become a huge fan of Amex Moving & Storage as a result of their great services and affordable costs. They don't provide false promises or scam individuals, which is a relief.
Nov 23, 2023
Recommend them
Trouble-free relocation. Even though my move took longer than expected, all my belongings arrived safely. I recommend them without reservation since they are the finest.