Mar 06, 2025
The whole experience was so pleasant
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Jun 15, 2024
The crew was polite!!!
These guys were packing experts! They provided plenty of sturdy moving supplies, including mattress covers and furniture blankets.
May 13, 2026
Would suggest them without any hesitation
Solid 5 stars for the help I got with my move. Javier was great at making sure the driver knew exactly where to park the large truck in my narrow driveway so we didn't block any neighbors.
Aug 22, 2024
Recommended by me :)
The team was respectful of our new neighbors. They were aware of parking and noise levels, ensuring a smooth move without causing any disruptions.
Nov 10, 2025
Quick and Effortless!
Javier showed such professionalism during the move. He guided the team, answered my questions, and even made sure fragile items were double-checked. Having him in charge made me completely trust the process.
Dec 14, 2024
Bad Service.
Not only were the movers tardy, but they also reeked of cigarette smoke. During their half hour smoke breaks, they lounged in my driveway, and i had to wait. Their lack of urgency and professionalism was shocking. Super frustrating experience!
Apr 10, 2025
Literally the best!
I cannot speak highly enough of the service that Amex Moving & Storage Movers provides. Our new home has quite steep stairs, yet they managed to get everything in there without a scratch. They completed the job in the allotted time and at a fair price.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Mar 07, 2024
Very trustworthy company
Amex Moving & Storage provided a dedicated coordinator and has experience with office relocations. The organizer handled the gym equipment efficiently and safely and delivered the new double-story home. Very trustworthy company.
Sep 23, 2026
We wish you all the very best!
I had to move unexpectedly and it was not clear who would be there for me. They accommodated us in their plans and assisted us in moving all our things. I did not have much time to arrange anything and was relieved.