Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Mar 01, 2025
They Took great care off My items
While relocating overseas, I was completely unprepared for the challenge of packing for such a dramatic life shift. They helped me decide what to send and what to keep, and they also gave me pointers on how to deal with customs processes. Their knowledge and experience were crucial.
Aug 28, 2024
Trustworthy Movers
Moving with Amex Moving & Storage was fantastic. They were very professional, fast, and careful with my belongings. They arrived on time, packed everything securely, and loaded the truck expertly. They drove safely and unloaded everything without any issues. They listened to my preferences and made sure I was happy with their service.
May 11, 2025
Best movers ever!!
I must says this company are Amazing! The movers were fast and efficient they sapped everything so professionally I am amazed. Also delivery was quick we received it in NC within 4 days. I highly recommend AMEX to everyone looking for trustworthy moving company.
Apr 02, 2025
Very hard working group of guys
The team helped me unload a few boxes at my new residence. Throughout, I was confident that my belongings were in capable care.
Aug 19, 2025
Great service and lovely to deal with
I moved from a two-bedroom apartment to a new condo, but I didn't have time to pack everything properly. Amex Moving & Storage stepped in and brought all the packing materials. They wrapped my electronics and artwork with care and didn't leave a mess behind. I appreciated how organized they were, especially since I was behind on things. They turned a hectic day into something surprisingly smooth.
Feb 02, 2026
They were very responsive
At first, I was nervous about moving all my delicate items, but it went smoothly. It made the entire process feel easy. Anyone looking for a solid team to move you should give Kendry a shot.
Jan 28, 2025
Sublime Experience!
It was such a pleasant surprise to have them help me out on the busiest day of the year, and I will always be appreciative of how quickly and smoothly you handled my move.
Aug 19, 2026
Couldn't have gone better.
Great care with framed glass art. All pieces were corner-padded, boxed vertically and kept out of contact with heavier furniture in the truck.
May 29, 2026
Thanks for the great move.
Juan helped me take apart my bed frame because I couldn't get the screws loose on my own. It was a huge relief to have someone there who had the right tools and just handled it without any fuss. Thanks for the great move.
