Moving company in Fair Lawn, NJ
I'm giving them 5 stars for communication alone. The office sent text updates. The crew leader, Juan, called me 30 minutes before arrival. At the new place, he confirmed the room layout with me twice. Everyone knew the plan. We moved a king bed, two dressers, and a large sectional sofa. Everything went where it was supposed to.
The staff arranged everything in my new apartment according to a meticulous tile floor. They used foam cushioning to pack the cords and remote controls for electronics. The movers were highly knowledgeable and offered me advice on settling in. Wonderful work!
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
We were forced to relocate a home office, alongside our possessions. The movers kept all items together so there would be no damage to the desk, chair, monitor boxes etc. That helped to make everything a little simpler when it came to setting up at the new location.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
When lifting heavy objects, James and Maxwell went out of their way to preserve my walls and flooring because they covered everything in moving blankets and large foam sheets. They demonstrated their dedication to preventing harm by wrapping fragile goods in many layers of shrink wrap.
I am changing my original review which was only on pickup not the entire process. I moved from NY to Florida. I researched different moving companies and compare it to moving myself. The POD didn’t have the size I needed. AMERISAFE gave me a great discount that equaled to the cost of renting a U-HAUL truck one way. But their service included loading and unloading the truck. The other companies were comparable without the discount. AMERISAFE is a broker an outsource to a moving company which you won’t be aware of to review. They outsource the people to unload and load the items. There were 2 issues that resulted because of this: delivery date and requirements of accessibility for the truck. Initially I was told when the items are picked up it will be delivered within 4 days however it took 2 weeks and I didn’t receive 24 hour notice. I requested to be informed when the items were on the way but didn’t get one. I put an AirTag in one of the boxes which is how I was able to track it. The other issue was I had to make sure that the place can accommodate an18 wheeler. I had to switch my storage unit to ensure that the truck has access or I would be charge $500 for shuttling my item. My stuff was loaded/unloaded 4 times before it came to me. When the items finally arrived, some boxes were damaged and some storage bins were broken. I haven’t had a chance to go through the items to see if anything was broken but that isn’t covered by them since I packed it myself. I can’t compare them to any others but what I know now I would of drove my items down myself.
Trouble-free relocation. Even though my move took longer than expected, all my belongings arrived safely. I recommend them without reservation since they are the finest.
Moving from Valley Cottage,N.Y. to Ocala Florida. Henry and the crew were great!! That's where the good part ended. We had to wait two weeks to get all of our belongings and it finally arrived my work bench was damaged and half of our kitchen items were missing.My wifes expensive purse was missing from one of our boxes.Lots more broken items and we are still upset about the delivery experience.We had to negotiate with Ammex to get a fraction of our money back.
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Reviews summary
Recommended based on user reviews
Their preliminary evaluation was meticulous, with team members making extensive notes about everything that would need to be relocated. They gave a thorough quote that th ... Read More
328 reviews
Please accept my heartfelt gratitude for those who helped me during my move with Amex Moving & Storage. When my husband and I bought a house, we received help moving into ... Read More
My super king bed and double-door closet were dismantled in record time, and I had no trouble at all getting my items into the truck once Amex Moving & Storage had finish ... Read More
Cherish them. They work at a breakneck pace without adding unnecessary stress, setting them apart from other movers. They are the first ones I've ever hired. Kendry and h ... Read More
A group of young movers I worked with were pros at safely packing and transporting our belongings. They were fast, courteous, and careful with the furniture they transpor ... Read More
The moving crew was a delight to collaborate with. We used the services of 3 movers to transport two-bedroom apartment. They showed there when they said they would, were ... Read More
My expectations were not only met, but exceeded, by the moving assistance. From what I've seen, there are plenty of reliable movers who will actually do the job as promis ... Read More
Vicente was excellent at keeping in touch. He called me many times during transit and also gave a tracking link to let me know of the status of delivery. I am truly grate ... Read More
Extremely knowledgeable and helpful, with a positive attitude and thoughtfulness throughout. Thank you so much for all your hard work in making our move to your new hous ... Read More
Recently, I used them for a short-notice move, and they were quite helpful throughout the whole process. There were no challenging tasks. Excellent work all around. ... Read More
The movers were helpful, punctual, and efficient. They were efficient while being cautious with the materials. They had a consistently upbeat attitude and listened carefu ... Read More
Amex Moving & Storage is a fully licensed and insured moving company with a strong presence across New Jersey, providing trusted local, long-distance, and interstate moving services. With multiple service locations across the U.S., they help families and businesses relocate without stress — whether it’s nearby or nationwide.
As a verified mover listed on My Good Movers, Amex Moving & Storage actively manages its profile and engages with real customer reviews. This level of transparency builds trust and helps customers hire with confidence.
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Below are estimated price ranges for moves with Amex Moving & Storage. Actual costs may vary based on distance, complexity, and additional services.
Average Cost Details Not Provided by the CompanyAt My Good Movers, we believe peace of mind starts with verified credentials. Amex Moving & Storage holds all required registrations to legally operate both local and interstate moves.
Families and businesses across New Jersey trust Amex Moving & Storage for fast, safe, and stress-free moves.
At My Good Movers, we base our cost estimates on real customer data and verified pricing trends:
Yes, Amex Moving & Storage is a licensed and insured moving company. For interstate moves, they are registered with the U.S. Department of Transportation (USDOT) and comply with all federal regulations. You can verify their licensing on the FMCSA website for added peace of mind.
Amex Moving & Storage offers a range of services, including local and long-distance moving, packing, unpacking and storage solutions. Services may vary slightly by location; therefore, it's best to contact them directly for specific details about their offerings.
Amex Moving & Storage calculates your moving cost based on several factors, including the distance, total weight or volume of items, and any additional services requested (e.g., packing or storage). Some moves are priced hourly (local), while others are flat-rate or weight-based estimates (long-distance).
You can request a free quote from Amex Moving & Storage directly through this profile page by clicking “Get a Free Estimate” or contacting them directly by phone or email.
If any items are lost or damaged during your move with Amex Moving & Storage, you should notify the company immediately. They will guide you through their claims process. Be sure to review their liability coverage options before the move.
When choosing a moving company in New Jersey, start by checking if the company is properly licensed and insured for operations in that state. Look for verified customer reviews and transparent pricing. It’s also helpful to compare at least 2–3 movers in New Jersey to evaluate their reliability and experience.
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