Jul 04, 2025
they handled everything very well.
Moving out of my parents' house and into my first apartment was a challenging experience. The movers from my company discussed everything with me, including how to pack appliances, what items should be loaded first, and how to prevent damage during the move. It was very comforting for me!
Nov 24, 2025
Very professional and caring.
The team from Amex Moving & Storage helped me with my long-distance move. They packed, loaded, and unloaded on the same day. They let me know what was happening and stayed busy throughout the process.
Oct 18, 2023
Awesome Team
All team members were courteous! They handled everything with professionalism and care to ensure everything went off without a hitch.
Aug 01, 2025
Thanks guys. You are awesome.
I moved from one state to another, taking a garage full of tools and oversized storage bins, along with my usual household items. I expected issues with the heavier items, but the movers had a plan and stuck to it. Everything arrived safely, and nothing was missing. They really knew what they were doing. The whole trip was handled professionally and stayed right on schedule.
Jul 16, 2026
I appreciated how hard the crew worked.
I appreciated how hard the crew worked. They handled my items with care and completed the move without any issues.
Sep 02, 2024
Terrible communication on important matters
I was initially impressed by the glowing reviews about AMEX Moving & Storage and decided to hire them for my move. What a mistake that was! The crew that showed up was unorganized and careless with my belongings. They damaged several pieces of furniture, and when I confronted them about it, they were unapologetic and tried to blame me for not packing better! The final bill was also much higher than what was quoted, with hidden fees that were never mentioned upfront. I feel misled and incredibly disappointed. I wish I had gone with a more reputable company.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Dec 30, 2025
efficient and polite moving company
My antique China cabinet was too large to fit through the main front door. The crew successfully hoisted it over the second-floor balcony. They handled the difficult rigging process with great professionalism and safety measures. It was a stressful moment, but they managed it perfectly.
Jan 04, 2024
All did well
Recently, movers handled the relocation of a large wardrobe with professionalism, ensuring a smooth and damage-free process. The service was straightforward and efficient.
Nov 01, 2024
5 star communication!
To everyone at Amex Moving & Storage movers, you have my deepest gratitude for everything that you have done. They had transparent and accurate pricing, and the transaction was completed quickly. The movers worked efficiently and finished the job on time. I was astounded by how carefully they relocated my belongings, taking care not to damage the walls in the process.