Oct 08, 2024
Overall ok!
Moving from Valley Cottage,N.Y. to Ocala Florida. Henry and the crew were great!! That's where the good part ended. We had to wait two weeks to get all of our belongings and it finally arrived my work bench was damaged and half of our kitchen items were missing.My wifes expensive purse was missing from one of our boxes.Lots more broken items and we are still upset about the delivery experience.We had to negotiate with Ammex to get a fraction of our money back.
May 03, 2024
My hats off to you!
Quick and helpful, the staff responded immediately. They spared no effort in making sure our order got here in one piece.
Apr 15, 2024
Whole process so easy!
I highly recommend this company for a quick and smooth transition. I must say I got the easiest relocation assistance for my last shift with Amex Moving & Storage.
Jun 13, 2024
I Am A satisfied Customer NOw
I wholeheartedly recommend this company! From the initial phone conversation until the relocation day, they communicated well. The entire crew was extremely professional, knowledgeable, and friendly. The relocation was rapid and efficient. Most notably, compared to previous movers, they were extremely cautious and took great care in transporting our stuff. It truly provided us with peace of mind.
Oct 07, 2025
The whole experience was so pleasant
The crew carried antiques, boxes of books, and a heavy dresser without rushing. They asked questions and placed everything where it belonged. That meant a lot. Good Job Done...
Mar 01, 2025
They Took great care off My items
While relocating overseas, I was completely unprepared for the challenge of packing for such a dramatic life shift. They helped me decide what to send and what to keep, and they also gave me pointers on how to deal with customs processes. Their knowledge and experience were crucial.
Sep 03, 2024
I Am A satisfied Customer NOw
Recently, I used them for a short-notice move, and they were quite helpful throughout the whole process. There were no challenging tasks. Excellent work all around.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Jun 27, 2025
I will recommend you to all my friends and relatives...
The movers did a fantastic job. They were pleasant to be around and got the job done fast and well. They went to extraordinary lengths to provide a safe transportation for all of the items. When I moved into my new home, they helped me set up all of my furnishings. How wonderful!
Feb 02, 2026
They were very responsive
At first, I was nervous about moving all my delicate items, but it went smoothly. It made the entire process feel easy. Anyone looking for a solid team to move you should give Kendry a shot.
