Oct 07, 2024
Simple, Seamless and Satisfactory!!!
They are great for a trouble-free move. Because of my job, I had to move across the country, and Amex Moving & Storage was the best choice for me. They handled every facet of logistics, from loading and packing to transportation and delivery. All of my items arrived promptly and undamaged. Throughout the entire process, they kept me informed and spoke with me in a very professional manner.
Jul 20, 2026
Thank you for making it so easy.
The movers showed up on time and handled all of my furniture with care. They stayed organized and made the whole process much less stressful. I'm very happy with how everything turned out and would gladly use them again.
Mar 01, 2025
They Took great care off My items
While relocating overseas, I was completely unprepared for the challenge of packing for such a dramatic life shift. They helped me decide what to send and what to keep, and they also gave me pointers on how to deal with customs processes. Their knowledge and experience were crucial.
Apr 01, 2024
Highly recommended these folks!
This moving company absolutely aced the challenge of my big furniture pieces during my move. They expertly took things apart and put them back together with precision. If you've got some hefty moving to do, these folks come highly recommended!
Jul 02, 2025
They were very responsive
Without carelessness, these men moved swiftly. They managed to move a complete two-bedroom apartment in under five hours without causing any damage.
Nov 18, 2024
they handled everything very well.
I was grateful for the skills of Malvin and his team. They managed to move my heavy bed from my old place to my new one without any hassle. They dismantled and reassembled it quickly and smoothly. They also moved my mattress, pillows, sheets, and blankets without any stains or tears. They were very strong and fast.
Aug 15, 2025
They were very responsive
I moved from a second-floor unit into a smaller space nearby, and most of my furniture was old and awkwardly shaped. I had a long dresser and a metal bed frame that I couldn't disassemble on my own. The movers came prepared with tools and figured it all out without damaging anything. They even helped place the bed exactly where I needed it in the new place.
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Jan 02, 2025
Consummate professionals
When I move, I always hire movers. I coordinated my move with Vicente 2 weeks ago, and he was very humble and professional. The movers arrived at my storage facility promptly last morning and immediately began loading my belongings into the vehicle. As he laid down a runner to protect the carpet to bring my items inside, I was satisfied of their cleanliness. 5 stars service.
May 19, 2024
Great value! Headache free!
Henry and his team were extremely professional from the start. They handled all of our belongings with care. All items were properly handled and wrapped. They worked very hard without rushing ensuring nothing was damaged. We would highly recommend this company to anyone!!!!
