Aug 26, 2025
They Took great care off My items
After selling my condo, I needed to move to a townhouse in another state. The movers packed my furniture tightly with blankets and straps, protecting my dining table's polished surface. Even after hours on the road, everything looked just as it had before. They placed each item exactly where I pointed, making the unpacking process much smoother.
Sep 12, 2025
Proficient Movers
I’ll never forget how Amex Moving & Storage handled my fragile collection of framed art. Each piece was wrapped, loaded carefully, and delivered without any damage. Their effort showed me they truly respect their customers’ belongings.
Feb 09, 2026
They were very responsive!
Due to a job transfer, I had to move in a hurry. The movers that I used showed up fully prepared and didn't waste any time chatting. They took the bed frame apart in minutes and kept all the hardware in a labeled bag for the other end. All the boxes were stacked neatly in the van to maximize the space. They reassembled all the things at the new place and made sure the path was clear before leaving. I would suggest calling this team if you plan to move soon.
Sep 24, 2026
Royal Treatment.
We had to move a couple of heavy items which would not have been easily moved by hand. The movers did a great job and handled the heavier items properly.
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Jan 14, 2025
This is going to be the only moving company we'll ever use!
Everyone from the office personnel to the movers on the actual moving day at Amex Moving & Storage was professional and efficient. They were very organized and prepared, and they had all the necessary tools and equipment. They tackled everything with ease and skill, and they made sure everything went perfectly. They also took great care of our belongings, especially our fragile items, such as our glass coffee table and our porcelain vase. They were very attentive and meticulous, and they checked everything before they left. They were very respectful and courteous, and they exceeded our expectations.
Nov 10, 2025
Quick and Effortless!
Javier showed such professionalism during the move. He guided the team, answered my questions, and even made sure fragile items were double-checked. Having him in charge made me completely trust the process.
Nov 01, 2024
5 star communication!
To everyone at Amex Moving & Storage movers, you have my deepest gratitude for everything that you have done. They had transparent and accurate pricing, and the transaction was completed quickly. The movers worked efficiently and finished the job on time. I was astounded by how carefully they relocated my belongings, taking care not to damage the walls in the process.
Sep 11, 2024
They handled all my stuff with care
Cherish them. They work at a breakneck pace without adding unnecessary stress, setting them apart from other movers. They are the first ones I've ever hired. Kendry and his crew were fantastic this time around. I highly recommend it!
Dec 28, 2023
Double the amount
I selected Amex for its high ratings however, my experience has not been the same. Once they arrived to perform the mace they charged me double the amount. The few boxes they packed got items damaged and my white couch was super dirty. I recommend getting someone that does in person or virtual quotes.
