Jan 14, 2025
This is going to be the only moving company we'll ever use!
Everyone from the office personnel to the movers on the actual moving day at Amex Moving & Storage was professional and efficient. They were very organized and prepared, and they had all the necessary tools and equipment. They tackled everything with ease and skill, and they made sure everything went perfectly. They also took great care of our belongings, especially our fragile items, such as our glass coffee table and our porcelain vase. They were very attentive and meticulous, and they checked everything before they left. They were very respectful and courteous, and they exceeded our expectations.
Oct 07, 2024
Simple, Seamless and Satisfactory!!!
They are great for a trouble-free move. Because of my job, I had to move across the country, and Amex Moving & Storage was the best choice for me. They handled every facet of logistics, from loading and packing to transportation and delivery. All of my items arrived promptly and undamaged. Throughout the entire process, they kept me informed and spoke with me in a very professional manner.
Oct 20, 2023
Experienced movers!
Genuinely kind people, that's for sure. Today, they really went out of their way to help me. The guys' competence, politeness, and genuine desire to help me as a customer blew my mind.
Apr 02, 2026
They were fantastic from start to finish..
Happy with how this job turned out. The service involved relocating trade show materials after a weekend event. Items needed to be moved quickly so the venue could reset. The crew stayed focused and worked with purpose. The job finished within the expected window. This service worked well for event-related needs.
Sep 08, 2025
They were very responsive
They took excellent care of the fragile artwork during my move. Every piece was wrapped with precision, transported carefully, and unpacked safely. I had been nervous, but they proved how professional and trustworthy movers can really be.
Jul 15, 2025
We had a flawless, full service move.
I had to move out of my condo the same week my lease ended and couldn’t get time off work. The movers coordinated the pickup with my building manager, packed and loaded everything while I was at the office, and had it all waiting for me at my new place that evening. Completely hassle-free!
Aug 23, 2024
Amazing experience
We had the most amazing experience with this company. Their movers delivered our belongings intact! The final bill was fair too!!
Sep 23, 2024
delightful experience
Loved the service! I had several large and heavy furniture pieces, including a custom-made dining table and oversized sectional sofa. However, the movers didn’t flinch at the challenge, handling each piece with care. They navigated tricky doorways and stairs without any issues. I was very impressed with the service they provided!
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Mar 04, 2026
extremely helpful and pleasant
I scheduled a same day move after finding a last minute rental. I did not have time to pack properly. The movers brought extra boxes and tape with them. They helped me pack my kitchen items and sealed everything securely. They kept track of smaller bags and did not leave anything behind. By evening, all my belongings were inside the new apartment and arranged room by room.
