Aug 24, 2026
They also paid attention to the walls and railings.
We had several large and heavy pieces of furniture, and I was concerned about how they would be moved. The movers handled everything smoothly and carefully. They also paid attention to the walls and railings.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
May 12, 2026
Stellar job
I was really nervous about my glass table because it's antique. Amex Moving & Storage wrapped it like crazy and it arrived perfect. Super happy with them.
Jun 13, 2024
I Am A satisfied Customer NOw
I wholeheartedly recommend this company! From the initial phone conversation until the relocation day, they communicated well. The entire crew was extremely professional, knowledgeable, and friendly. The relocation was rapid and efficient. Most notably, compared to previous movers, they were extremely cautious and took great care in transporting our stuff. It truly provided us with peace of mind.
Nov 15, 2024
Wow, these guys are great; thanks a lot!
Their preliminary evaluation was meticulous, with team members making extensive notes about everything that would need to be relocated. They gave a thorough quote that they stuck to throughout the project. They showed up on moving day on time and ready to work with a full toolset.
Jan 04, 2024
All did well
Recently, movers handled the relocation of a large wardrobe with professionalism, ensuring a smooth and damage-free process. The service was straightforward and efficient.
Jul 17, 2026
Sublime Experience!
The movers were friendly, but never lost their focus. They managed to work effectively, communicate with each other and with each item, and treat them with care.
Jan 29, 2026
Super PRECISE and ON TIME!
A heavy safe is a literal pain to move, but the team from Amex Moving & Storage arrived with a heavy-duty dolly. They moved the heavy object through the front door with plenty of clearance. I was worried about my hardwood floors, but they used protective runners the entire time. The job finished faster than my last move. My heavy safe is now in the new place without any damage to it. The team was very professional and did not charge any upfront cost.
Oct 31, 2024
Captivating Experience
Thanks to everyone who helped. Because your staff worked so hard to pack and unload all of our things, the move went extremely well. I hope everything goes well with your business.
May 13, 2025
Terrible communication on important matters
Within 30 minutes of the packers and their supervisor arriving I was told that I had much more than was listed and I would be charged an additional $1600. She said this without any evidence of any items that were not listed. This is after going over the list of items three times with the agent, even adding items. Moving is stressful and I am not young. I felt that I was being taken advantage of, moving day, house was sold! I had a melt down and told her that it was not right. She did not charge me and acted like she was doing me a favor, repeating, 'now are you happy'. They were not honest about all of the transfers to other trucks to transport my belonging to storage. When my things finally arrived at my new address, the truck did not even look road worthy and had leaked during the trip, staining furniture. Some of the boxes that arrived no longer had square corners. It was the worse moving experience I have ever encountered and would never recommend them.