May 04, 2026
Team members are honest!
Our business uses this service for our workplace shift, and those guys were great. They brought stuff to wrap our computers and gear, then labeled it all by department. That crew worked around our schedule, so we didn't lose time. Every worker was polite and handled our electronics well. They even stayed to help move desks around until the spot was just right. It was a very professional team, and we would call them again for sure.
Jan 02, 2025
Consummate professionals
When I move, I always hire movers. I coordinated my move with Vicente 2 weeks ago, and he was very humble and professional. The movers arrived at my storage facility promptly last morning and immediately began loading my belongings into the vehicle. As he laid down a runner to protect the carpet to bring my items inside, I was satisfied of their cleanliness. 5 stars service.
Apr 15, 2026
We wish you all the very best!
Hiring them was the best decision I made. I was going through a lot personally around the time of the move, and my energy for dealing with logistics was basically zero. The team required almost nothing from me on the day except to tell them where things were going. I sat in the kitchen with a coffee for most of it, and by the time I had processed what was happening, the move was already done.
Mar 06, 2025
The whole experience was so pleasant
Amex Moving & Storage stepped in when another company dropped the ball and didn’t even show up. I called them and they were on it. They quickly got things set up and out to me. I should have just gone with them in the first flipping place.
Apr 06, 2024
Punctual
Amex Moving & Storage has earned our highest commendation. Moving took two days because of the distance. The movers we hired were punctual, efficient, and kind.
Dec 28, 2023
Double the amount
I selected Amex for its high ratings however, my experience has not been the same. Once they arrived to perform the mace they charged me double the amount. The few boxes they packed got items damaged and my white couch was super dirty. I recommend getting someone that does in person or virtual quotes.
Jun 16, 2025
Super professional and fast service
Despite my concerns regarding the schedule, these movers arrived exactly when they said they would. They started the job on time and finished it faster than expected because they did not cut corners. Such consistency is unusual these days.
Sep 16, 2026
It all worked out well!
I had a difficult time due to my moving date changing last minute. The team was understanding and used the new timetable. Sometime on moving day, they were ready and they managed to load everything efficiently. I was thankful for their flexibility and professionalism.
Jun 09, 2026
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform.
This company pays for fake reviews and doesn't allow any negative reviews to stay on any platform. All of their reviews are fake. Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Mar 06, 2024
Great care was taken
They were very careful to lock my cupboards and drawers so they wouldn't open while in transport. Before they left, they double-checked to make sure my furniture and boxes were delivered without any scratches.
