Dec 14, 2024
Bad Service.
Not only were the movers tardy, but they also reeked of cigarette smoke. During their half hour smoke breaks, they lounged in my driveway, and i had to wait. Their lack of urgency and professionalism was shocking. Super frustrating experience!
May 11, 2025
Excellent service
My wife and I can't say enough about Amex Moving & Storage. The front office was a pleasure to work with and the crew that was sent to move our belongings was outstanding. I never saw four young men (Henry, kendry, Javier and Vicente) work so hard as they did. They were a "machine!" The move took just under 12 hours to complete and they busted their tails to the very end. They were very knowledgeable in dismantling our electronics, beds, shelving, etc. and reassembling everything perfectly. As the crew left one of the young men said, "tell your friends about us!" We most certainly will. Thank you once again!
May 25, 2026
Simply the Best Movers!
The movers showed up with plenty of moving blankets and sturdy straps to make sure the large appliances stayed secure during the drive across town. You can tell that Malvin knows exactly how to load a truck to prevent things from sliding around.
Jun 11, 2026
They set up everything at the new office, making it easy to get it all in place.
They did a small office move and did a good job! They relocated desks, office chairs, filing cabinets, monitors, storage boxes and much more without spending time. They wrapped the screens, tidied up the cables and handled the equipment with care. They set up everything at the new office, making it easy to get it all in place.
Jul 24, 2024
hassle-free moving experience.
The staff performed an excellent job of moving my belongings without scratching or denting anything. Both movers were kind and helpful, which helped the process go smoothly. I appreciate it, Amex Moving & Storage.
Oct 21, 2025
Exceptional service
I moved into a fourth-floor apartment with no elevator. I thought the stairs would slow everything down, but the movers powered through and carried all my furniture up without a single complaint.
Apr 06, 2024
Punctual
Amex Moving & Storage has earned our highest commendation. Moving took two days because of the distance. The movers we hired were punctual, efficient, and kind.
Aug 01, 2025
Thanks guys. You are awesome.
I moved from one state to another, taking a garage full of tools and oversized storage bins, along with my usual household items. I expected issues with the heavier items, but the movers had a plan and stuck to it. Everything arrived safely, and nothing was missing. They really knew what they were doing. The whole trip was handled professionally and stayed right on schedule.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Jul 16, 2026
I appreciated how hard the crew worked.
I appreciated how hard the crew worked. They handled my items with care and completed the move without any issues.