Nov 04, 2024
A Dream Team.
For everything that you did to assist us with our recent office relocation, please know how much we appreciate it. Amex Moving & Storage acted in a very businesslike manner. Thanks to their help, we were able to launch our company and relocate to DE. They have the full support of the company behind them.
Nov 23, 2023
Recommend them
Trouble-free relocation. Even though my move took longer than expected, all my belongings arrived safely. I recommend them without reservation since they are the finest.
Sep 10, 2024
I would recommend it!
A group of young movers I worked with were pros at safely packing and transporting our belongings. They were fast, courteous, and careful with the furniture they transported. I would recommend it!
Jul 18, 2025
I Am A satisfied Customer NOw
I needed a reliable moving company quickly after my lease expired, and luckily, this company not only accepted my last-minute reservation but also handled the move professionally. Their staff worked hard to ensure everything was packed carefully and arrived without any issues; I truly appreciate their help.
Oct 11, 2024
Recommended by me :)
After a thorough comparison of various relocation services, I chose Amex Moving & Storage for their exceptional balance of cost-effectiveness and quality service. They appointed a dedicated relocation coordinator, Malvin, who meticulously managed the entire transition from inception to completion. His consistent communication and updates provided a reassuring sense of oversight and attentiveness to my relocation needs. His professionalism and amiable demeanor instilled a deep sense of trust and confidence in their services.
Sep 03, 2026
Reliable and trustworthy!!
The crew made sure to use padded covers for doorway frames and banisters when moving heavy furniture around in the house. The freshly painted walls had no marks or scuffs on them.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Dec 30, 2025
efficient and polite moving company
My antique China cabinet was too large to fit through the main front door. The crew successfully hoisted it over the second-floor balcony. They handled the difficult rigging process with great professionalism and safety measures. It was a stressful moment, but they managed it perfectly.
Apr 15, 2024
Whole process so easy!
I highly recommend this company for a quick and smooth transition. I must say I got the easiest relocation assistance for my last shift with Amex Moving & Storage.
Mar 16, 2026
We had a flawless, full service move.
I am really impressed with how they handled my move yesterday. I had a very large refrigerator that needed to be moved into a tight kitchen space. The team from Amex Moving & Storage was very careful not to scratch the new tile floors or the walls. They were very friendly and even double checked that the fridge was level before they left. It was a great experience, and I would definitely use them again for my next move.