Jan 29, 2026
Super PRECISE and ON TIME!
A heavy safe is a literal pain to move, but the team from Amex Moving & Storage arrived with a heavy-duty dolly. They moved the heavy object through the front door with plenty of clearance. I was worried about my hardwood floors, but they used protective runners the entire time. The job finished faster than my last move. My heavy safe is now in the new place without any damage to it. The team was very professional and did not charge any upfront cost.
Jan 08, 2025
Wonderful work!
The staff arranged everything in my new apartment according to a meticulous tile floor. They used foam cushioning to pack the cords and remote controls for electronics. The movers were highly knowledgeable and offered me advice on settling in. Wonderful work!
Nov 15, 2024
Wow, these guys are great; thanks a lot!
Their preliminary evaluation was meticulous, with team members making extensive notes about everything that would need to be relocated. They gave a thorough quote that they stuck to throughout the project. They showed up on moving day on time and ready to work with a full toolset.
Oct 28, 2023
Satisfying Experience
Their help was crucial to my success; they are the genuine deal when it comes to wrapping my bulky furniture without any hassle. I would absolutely recommend this company
Jun 04, 2025
Poor estimate and poor communication
Do not recommend whatsoever. My family and I used AMEX moving when moving from Connecticut to North Carolina in August. At first all seemed well, and things were packed up completely. Items were combined from different rooms at the time and scattered into random boxes but we did not mind. We actually had a 5 star review up for this company until a few days ago. Which I should also note that the employee who was in charge of all our paperwork actually asked me to write the 5 star review and submit it right in front of her, which is why it was posted immediately and up for several months. However, now several months later we are opening up all the boxes as we finally moved into our final location, and several items are damaged and lost. My mother had several boxes of decorative plants, most of which were forcibly shoved into boxes with no paper or wrapping, resulting in them snapping in half or losing majority of their leaves/flowers. Almost all had to be thrown out We are also missing a box with a large set of crystal drinking glasses, and who knows what else was in that box. But worst of all, we are missing all of my childhood toys. I have been collecting stuffed animals since I was a little girl, and the entire set, which I had packed myself, left just for AMEX to move, is missing. Along with that, my DISNEY Lego collection which is probably worth hundreds on top of the many Disney plushies already gone is also missing. After calling the company to ask for help, not even compensation or anything, just because I would like my lost items if they have them, I was given the number to file a claim. Mind you claims are only valid 9 months from the move date, and if you know all the items within the missing boxes (pretty convenient that they mixed around items from our household into each box so we have no idea what is in each one). Complaining or asking for compensation is the last thing my family is looking for, we just want our lost items back, but it is extremely disappointing we are missing all these items in the first place. Would not recommend and I am extremely upset with the service.
Sep 17, 2026
Loved them!
They immediately laid down protective runners over our newly vacuumed carpets, demonstrating their concern for the property of their customers.
Jun 28, 2024
They helped us do our move quickly
There are not enough positive things to say about these movers—they were fantastic! They were complete pros from the minute they arrived. They ensured everything was safe in the truck and meticulously packed all my belongings. My relocation went off without a hitch because of them.
Aug 04, 2026
They were extremely professional!
It was a snowstorm when we decided to move. All kudos to this team. They installed runners throughout the home to keep the floors clean and also clean before leaving. They also managed to pack the truck before noon! No water or damage was caused in the process. They were extremely professional!
May 11, 2025
Excellent service
My wife and I can't say enough about Amex Moving & Storage. The front office was a pleasure to work with and the crew that was sent to move our belongings was outstanding. I never saw four young men (Henry, kendry, Javier and Vicente) work so hard as they did. They were a "machine!" The move took just under 12 hours to complete and they busted their tails to the very end. They were very knowledgeable in dismantling our electronics, beds, shelving, etc. and reassembling everything perfectly. As the crew left one of the young men said, "tell your friends about us!" We most certainly will. Thank you once again!
Mar 02, 2026
Team members are honest!
We had to move after our landlord sold the property. I called this company, and they came on the agreed day. The team started working without needing constant direction. They moved through the house steadily and didn't slow down. I was able to handle phone calls while they took care of the move. The work kept going until the place was empty. It felt like they knew how to handle this type of job without making it complicated.
