May 11, 2025
Best movers ever!!
I must says this company are Amazing! The movers were fast and efficient they sapped everything so professionally I am amazed. Also delivery was quick we received it in NC within 4 days. I highly recommend AMEX to everyone looking for trustworthy moving company.
Jul 11, 2025
Very hard working group of guys
My mother moved after 30 years in her home. The movers were kind and respectful, engaging her in conversation and helping her feel comfortable in her new place.
May 22, 2026
Solid 5 stars for the team.
Solid 5 stars for the team. I was mostly worried about my hardwood floors getting scuffed up, but they were very mindful and used floor runners the whole time.
Apr 27, 2026
They carefully wrapped all our furniture
We are very happy with how the move went. The crew helped us shift our shop from the city to the suburbs. The whole thing was done by the afternoon last Tuesday.
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Dec 30, 2025
efficient and polite moving company
My antique China cabinet was too large to fit through the main front door. The crew successfully hoisted it over the second-floor balcony. They handled the difficult rigging process with great professionalism and safety measures. It was a stressful moment, but they managed it perfectly.
Aug 28, 2024
Trustworthy Movers
Moving with Amex Moving & Storage was fantastic. They were very professional, fast, and careful with my belongings. They arrived on time, packed everything securely, and loaded the truck expertly. They drove safely and unloaded everything without any issues. They listened to my preferences and made sure I was happy with their service.
Jul 21, 2026
Well organized!
The moving crew arrived right on schedule and immediately got to work. They handled every box and piece of furniture with great care. Everything arrived safely, and the entire move was completed without any stress.
Aug 15, 2025
They were very responsive
I moved from a second-floor unit into a smaller space nearby, and most of my furniture was old and awkwardly shaped. I had a long dresser and a metal bed frame that I couldn't disassemble on my own. The movers came prepared with tools and figured it all out without damaging anything. They even helped place the bed exactly where I needed it in the new place.
Feb 14, 2025
This guys are pros
What blew me away about Amex Moving & Storage was their meticulous attention to detail. When they arrived, they did a quick walkthrough of my home, noting any fragile or tricky items. I had a collection of delicate wine glasses that I was super anxious about, but they individually wrapped each one and packed them in a custom-sized box with dividers. My oversized mirror was double-wrapped in padding, and they secured the corners with special foam protectors. The team worked like a well-oiled machine, never wasting a second. At my new house, they assembled my bed frame and adjusted my wobbly nightstand before placing it down. It felt like they genuinely cared about my belongings, which made all the difference.