Sep 25, 2024
They were fantastic from start to finish.
This is my initial move with Amex Moving & Storage. Both of my movers arrived promptly, worked quickly, were courteous, and did a great job. Every single item of furniture and personal possession was painstakingly wrapped and packed. This is a company that I fully support.
Sep 23, 2026
We wish you all the very best!
I had to move unexpectedly and it was not clear who would be there for me. They accommodated us in their plans and assisted us in moving all our things. I did not have much time to arrange anything and was relieved.
Oct 28, 2025
The whole experience was so pleasant
Javier and his team handled the relocation of our medical office equipment. They treated each item with care and followed every instruction carefully. The movers double-checked details before loading and unloading, which gave me a lot of confidence. All items arrived safely and on time.
Jun 09, 2026
We recently used Amex moving and Storage to move my daughter from NYC to Orlando FL.
We recently used Amex moving and Storage to move my daughter from NYC to Orlando FL. Was quoted $3,500.00 for a tiny one bedroom apartment. The movers showed up at her Apartment as scheduled and then the nightmare began. Driver had to park another 100' away so his office immediately called telling me only 75' from truck to front door is included. I said fine, charge me for the additional distance. Then they made it up to the apartment and said they didn't have a mattress cover included in the price and i would have to pay extra, then they said they wouldn't move TV's in the boxes they came in that they had to use their own crate and that would be extra, and then they said mirrors would cost extra and then they said that lamps need a special cover and that would be extra. I told the lady on the phone that i felt that this was one big bait and switch exercise and that i felt i was being taken advantage of. She immediately threatens to leave and tell her drivers to leave. I said no, i don't have time to start all over again and we had a deadline to be out of the apartment, plus they had my $700.00 deposit. She said for the extras it would be another $1,000.00. I was in shock. That is one third the amount of the entire move. I agree because they have me bent over a barrel. So now they get to Orlando a week or so later and the disaster starts all over again. Did i mention they demand Cash only at delivery so i had to get $3,900.00 in cash the day before arrival. They arrive at the house and now demand the Cash without allowing us to inventory or inspect the items. The driver get the crazy lady on the phone and she starts yelling and screaming at my wife and me and telling the drivers to just leave. Finally one of the movers opens the truck to allow us to make sure all of our stuff is there but still wont unpack it. Now she is yelling at him telling him not to do it. We finally resolve with the drivers and get our stuff, but it was an absolute nightmare. These people are crooks and will take advantage of you. I highly recommend you stay clear of this company. We have moved several times and have never been treated like this and have never paid Cash. Run fast and far from these folks.
Jun 24, 2025
Simple, Seamless and Satisfactory!!!
Since our move had to take place on a Sunday, we were worried that no businesses would be open. Not only did they accommodate our needs, but they also showed there early and worked nonstop. They did not even tack on a weekend fee. Very affordable and very trustworthy.
Aug 19, 2026
Couldn't have gone better.
Great care with framed glass art. All pieces were corner-padded, boxed vertically and kept out of contact with heavier furniture in the truck.
Feb 26, 2026
They were professional, timely, and worked hard.
My experience with Amex Moving & Storage was nothing short of excellent. We moved from a large house to a smaller one, which required a lot of planning. The crew, especially Kendry, was thoughtful and helped us decide what to move and how to best arrange it. Everything arrived safely and on schedule. I am extremely pleased.
Mar 11, 2025
They were very responsive
I was hesitant about moving my collection of artwork, including large canvases and delicate sculptures. However, the team handled everything with exceptional care, using high-quality packing materials for security. When I arrived, I was overjoyed to see everything undamaged!
Jun 14, 2024
Great experience
After two experiences with Amex Moving & Storage, I will never use another service. They move swiftly and carefully my belongings. Their estimates have always been more than what I was expecting. Kendry and Javier not only moved my furniture expertly, but they also managed it all without my assistance!
May 13, 2025
Terrible communication on important matters
Within 30 minutes of the packers and their supervisor arriving I was told that I had much more than was listed and I would be charged an additional $1600. She said this without any evidence of any items that were not listed. This is after going over the list of items three times with the agent, even adding items. Moving is stressful and I am not young. I felt that I was being taken advantage of, moving day, house was sold! I had a melt down and told her that it was not right. She did not charge me and acted like she was doing me a favor, repeating, 'now are you happy'. They were not honest about all of the transfers to other trucks to transport my belonging to storage. When my things finally arrived at my new address, the truck did not even look road worthy and had leaked during the trip, staining furniture. Some of the boxes that arrived no longer had square corners. It was the worse moving experience I have ever encountered and would never recommend them.