Apr 21, 2026
Very professional and caring.
Honestly, I was so stressed about this move, but these guys made it look easy. They showed up right on time and didn't waste a single minute. Each piece was wrapped up tight, and they didn't get scratched or broken, which was my biggest worry. They were super helpful and kept everyone moving quickly while still being careful with my stuff. I've used other movers before who were a nightmare, but this was a totally different experience. I'd definitely use them again for my next move.
Jun 02, 2026
Great communication and reliable service from start to finish.
The team was professional, efficient, and made the entire moving process easy to manage. My belongings were handled with care and delivered safely without any issues. Great communication and reliable service from start to finish.
Aug 19, 2025
Great service and lovely to deal with
I moved from a two-bedroom apartment to a new condo, but I didn't have time to pack everything properly. Amex Moving & Storage stepped in and brought all the packing materials. They wrapped my electronics and artwork with care and didn't leave a mess behind. I appreciated how organized they were, especially since I was behind on things. They turned a hectic day into something surprisingly smooth.
Oct 16, 2023
A highly pleasant experience!
The AM staff was on time and worked rapidly, which pleased me. They were professionals, and nothing was scratched or broken. I was pleased with the cooperative and pleasant employees. Team, I'm grateful.
Sep 16, 2026
It all worked out well!
I had a difficult time due to my moving date changing last minute. The team was understanding and used the new timetable. Sometime on moving day, they were ready and they managed to load everything efficiently. I was thankful for their flexibility and professionalism.
Feb 26, 2026
They were professional, timely, and worked hard.
My experience with Amex Moving & Storage was nothing short of excellent. We moved from a large house to a smaller one, which required a lot of planning. The crew, especially Kendry, was thoughtful and helped us decide what to move and how to best arrange it. Everything arrived safely and on schedule. I am extremely pleased.
Jul 09, 2025
They did a brilliant job!
Their communication game was really strong! My move operator who took my booking followed up a day before the move just to reconfirm details and timing. That simple check-in really helped with peace of mind. On moving day, the team was right on time and worked like clockwork as well. They did a brilliant job!
Aug 03, 2026
Avoid this company at all costs.
When looking for movers I fell for the AMEX scam, thinking their glowing reviews were real when they are not. I had incorrectly assumed this was a company with its own intake, movers, and drivers, instead Michelle acts as logistics working with outside contractors. During our intake call with Patrick (who is a sales broker NOT an AMEX employee), I provided a detailed itemized list of everything in the move (including dimensions for furniture) with video and photos. We were quoted 960 cubic feet at around $8k for a full pack and move. We paid the deposit and were told we would receive our items in our move-in date, which was a LIE. Additionally, we were not told upfront that the last two payments had to be in money orders. On the day of the move, Austin showed up with 2 men in an AMEX truck. Though they all had AMEX shirts, it was clear that Austin was a contractor that had then found 2 people to work with him. After his walk through, Austin told us we were under quoted and said we needed at least 1500, which would take us to $12k. We were obviously upset and immediately called Michelle. She was absolutely no help in the situation, pretending not to understand why we would be mad at suddenly having to pay $4k more. Having no choice, we went on with the packing and move. It took the 3 men 11 hours. And, as we would find out later why, we ended up having to leave behind 8 pieces of furniture because we would have needed even more space in the truck. We had to scramble to sell things and lost so much money doing so. During this day of hell, we were also told that we would NOT be receiving our items on our move in day - that they have to wait for a truck to be going that direction to put our stuff on. Had we been told that before, we would have been more strategic in what we did NOT pack and to keep with us! We had to continually call and text Michelle for updates as to where our stuff was, because, we had put AirTags in some boxes we knew they hadn’t left yet. At our new home, we had to buy air mattresses and other essentials while we waited two weeks for our stuff to arrive. We also had to buy almost all new furniture. Not only was the move itself overly expensive, we ended up spending thousands more to replace to furniture we had to leave behind. The 2 men who arrived with our belongings, were also clearly contractors. While unloading, they continually mentioned how lightweight the boxes were, how many of the boxes were misshaped because they were not full, and how certain materials were placed in the wrong boxes. They asked if we had packed ourselves and were shocked to hear we had paid AMEX for packing. As we began to unpack, we found that at least 75% of the boxes were half full. Meaning, our items would have taken up less space if the boxes had actually been packed to capacity. This is a complete SCAM and utterly unacceptable. We also found broken glassware, broken mirrors, bent books, and other damaged objects, because, again, the boxes were not packed correctly. This horrible packing cost us thousands of dollars in cubic square feet. This “company” is, at its core, dishonest. They scam you into thinking they are legitimate, when in fact, no one, except Michelle, actually works at AMEX.
Dec 21, 2023
Overall great experience!!!!!!!!
From the moment I placed the call for a quote,(moving from NY TO FL)The attentiveness from Michelle and the staff was superb!!the day of the move Henry, Michelle and the crew showed up and in less than three hours had everything packed and organized in the truck from my one bedroom apartment they are very pleasant and professional and they sure know what they are doing, A week later I received my furniture and again Raymond and his crew were spectacular not one item was damaged in the transportation of my furniture and they assembled and put everything where I wanted it I cannot say enough about how the process and experience was working with Amex moving!!!!great job!!!! I'm still in contact with them as I consider them family great overall experience!!!!!!!!
Oct 03, 2025
Honest, reliable, reputable company!
Amex Moving & Storage handled my mom's move. She kept changing her mind about where to put furniture. Instead of rolling their eyes, they just moved it again. That kind of patience goes a long way in stressful times.
