May 30, 2026
I Trusted Them Everything I Owned
**46 Days Without My Belongings. Thousands of Dollars Spent. Do Not Hire These Companies.** Imagine this: after 22 years in public safety, you accept a new job in a new city. You're excited, nervous, and ready for a fresh start. Like most people, you hire a moving company expecting professionalism, honesty, and reliability. That was not my experience. I hired Amerisafe Van Lines and paid them $3,440 as a booking fee. The day before my move, I was told I needed to pay an additional $900 because my belongings would supposedly take up more space on the truck. This was despite the fact that my original quote included several major items, including a washer and dryer, Peloton, twin bed, and kitchen table with chairs that were no longer being moved. What I didn't realize at the time was that Amerisafe was not actually moving my belongings. They subcontracted the move to Cobra Van Lines. When I tried contacting my original salesperson for answers, my calls and messages went unanswered. Customer service eventually informed me that my belongings would not be delivered within a few days of the move and explained that multiple households are loaded onto the same truck. I was told to pack essentials and be prepared to "sleep like I was camping." I was also told, “Lots of people are moving to Texas, so this won’t take long.” On moving day, I paid Cobra Van Lines $1,779. Both Cobra and Amerisafe representatives told me my belongings would be delivered within 3–7 business days. That never happened. I placed an AirTag with my belongings. After pickup, my possessions were taken to a storage facility in the same city I was moving from and remained there for weeks. Meanwhile, I relocated to Texas with nothing but a suitcase, toiletries, and supplies for my cats. Days turned into weeks. I called repeatedly for over a month. The answer was always the same: "We don't have a driver." Because I had no household belongings, I was forced to purchase necessities just to function and start my new job. I bought an air mattress, then eventually a bed and mattress because sleeping on an air mattress for weeks became unbearable. I purchased clothes that met my workplace dress code, dishes, silverware, a vacuum cleaner, blankets, pillows, rugs, chairs, cookware, and countless other basic necessities. The expenses continued to pile up while my belongings sat in storage. After weeks of receiving no meaningful updates, I began sending formal complaints and stern emails. Only then did communication improve. Amerisafe assured me one week that Cobra would deliver my belongings. They didn't. Cobra then emailed saying delivery would occur the following Monday or Tuesday. It didn't. Then Friday or Saturday. Again, it didn't happen. Eventually, after 46 days, I finally received notice that my belongings would arrive. The driver called me at 8:15 p.m. the night before delivery. Having just started a new job, I had to request time off almost immediately after being hired. Then came another surprise. The company that arrived to deliver my belongings wasn't Cobra Van Lines. Cobra had subcontracted the delivery to yet another company. The delivery crew informed me they had only been contacted the day before. What's even more frustrating is that Cobra had previously emailed me claiming my belongings had already been loaded and were on the way. That statement was simply not true. The AirTag location and the delivery crew's comments confirmed otherwise. When my belongings finally arrived, I paid another $1,300. Then I was informed there would be additional charges for elevator access and walking distance from the truck to my apartment. Another $375. Amerisafe refused to waive the fee, stating I had already received compensation. Ironically, the amount they had previously refunded was almost identical to the new fee I was now being charged. By the end of this ordeal, I had paid **$6,913.45** to moving companies alone—including tips given to movers and not including the thousands of dollars I spent replacing basic household necessities while waiting 46 days for my belongings. I wasn't paying moving companies to store my possessions for a month and a half while I rebuilt my life from scratch. I feel taken advantage of. I feel misled. I feel exhausted. Most importantly, I don't want someone else to go through what I experienced. If you've taken the time to read this review, please learn from my mistake. **Do not hire Amerisafe Van Lines. Do not hire Cobra Van Lines.**
Sep 13, 2026
Excellent Service
The moving crew was punctual, efficient, and extremely careful with all of my belongings. Everyone was polite, professional, and easy to work with from start to finish. I couldn’t be happier with the service and would highly recommend them to anyone looking for a reliable moving company.
Sep 15, 2026
Smooth and Stress-Free Long-Distance Move
We were very impressed with AmeriSafe Van Lines throughout our long-distance move from Boynton Beach, FL to New York, NY. The crew was organized, hardworking, and careful with all of our belongings. They kept us updated along the way and made sure everything was handled properly. Our items arrived safely, and the whole process went smoothly. Great service!
Jun 07, 2026
Highly Satisfied
I booked a partial move from Tampa, FL to Denver, CO and was impressed with how smoothly everything went. The movers arrived on time, loaded the items carefully, and kept me informed throughout the transportation process. All of my belongings arrived safely and exactly as expected. The team was professional and easy to work with. I would absolutely use them again.
Oct 01, 2026
Amazing Service
I had a great experience with AmeriSafe Moving Services. The movers were professional, punctual, and handled my belongings with great care. The entire move was smooth and well-organized, with clear communication throughout the process. Their pricing was reasonable, and the service was reliable from start to finish. I would definitely recommend AmeriSafe Moving Services for a stress-free interstate move.
Jun 04, 2026
Amazing service
AmeriSafe Moving Services made our relocation from Boynton Beach, FL to New York, NY incredibly smooth and stress-free. The movers arrived on schedule, packed everything securely, and delivered all items without any damage. Their communication throughout the process was excellent, and the final cost matched the original quote. The team was professional, courteous, and highly organized. I would gladly recommend their services to anyone planning a long-distance move.
May 22, 2026
How do they stay in business? They take your money!
I would NEVER recommend this company to anyone at any cost. It's a total scam. For our move, they were to pick up our goods in one state and to deliver the goods at our new home in another state. The sales guy Colin needs serious training skills. He quoted us based on a 2200 SF house and said it would be 2200 cubic feet of goods. When the brokered moving company arrived (All Seasons Logistics LLC), it was an Eastern European guy with 4 young Hispanic boys no older than 16yo. He said he needed another $5,000 for our move, that it was underestimated. Total racket. We had to pay because the next day was day of possession of the house to the new owner. They know this. They take advantage of it. On our move to the new home in another state, the driver (a different company, Stanford Van Lines) texted me and said it was a shuttle job so they needed another $3,400. Then after numerous texts, he suddenly said it was only $2,400. He claimed his truck was not allowed in our new neighborhood per the HOA. Which was not true - we read our HOA documents, and how could he even have access to those?! I called Amerisafe Moving Company (who brokers to local movers like Stanford - also would NEVER recommend Amerisafe) and they had to call the manager of Stanford to agree that there was no need for a shuttle service and we would pay $1/foot after every 75 feet from the back of the moving truck to our front door. The driver arrived, then tried to get us to pay $3,400 again, then $2,400. Then asked how much we could pay. Mind you, they only take cash. They threatened to take our household good hostage to a storage facility. When we called Amerisafe for help, they said, "Sorry, it's up to the third parties to claim their own tariffs so you just have to pay them what they ask." How is this even legal? NEVER use any of these 3 companies but in particular, if you decide to use Amerisafe, you'd better have about 50% more cash on you for the move out and the move in, as that's their game. Amerisafe does not care at all about you as a customer. They just want your money and broker it out to whoever will do it for as little as possible.
Jun 05, 2026
Highly recommend
Our family recently completed a residential move from Miami, FL to Nashville, TN with AmeriSafe Moving Services. The movers were hardworking, friendly, and extremely careful with our furniture and fragile items. Everything arrived on time and in great condition. Their professionalism and attention to detail exceeded our expectations. We couldn't be happier with the service provided.
Oct 07, 2026
Professional and Stress-Free Moving Experience
AmeriSafe Moving Services made our move from Florida to New York City a smooth and stress-free experience. The crew was punctual, professional, friendly, and extremely careful with all of our belongings. They handled the packing, loading, transportation, and delivery efficiently while making sure everything arrived safely. Communication was excellent throughout the entire move, and the team kept us informed every step of the way. We were very pleased with the service and would definitely recommend AmeriSafe Moving Services to anyone planning a long-distance move from Florida to New York City.
Sep 30, 2026
Smooth Long-Distance Move from Florida to New York
AmeriSafe Moving Services made our long-distance move from Boynton Beach, FL to New York, NY much easier than we expected. The crew was punctual, professional, and handled all of our belongings with care throughout the move. Communication was clear from start to finish, and everything was organized smoothly. Our items arrived safely and in great condition, which gave us real peace of mind. We were very pleased with the service and would definitely recommend AmeriSafe for a long-distance move.
