Stole "Deposit" Money, Complete Scammers
This broker doesn't actually touch anything. They take your "deposit" as profit and then subcontract the work out to the lowest bidders. This front operates as borderline fraud. If you call their customer support, they deny, delay, and insist that they need an email or that they've "escalated to a specialist". Anything to get you off the phone. They can never tell you where your stuff is because quite honestly, they don't know. It's with whatever fly by night movers that bid the lowest. On top of that, they intentionally underestimated the amount of stuff we had so that the "estimate" would be low. Then when the movers show up, they charge you for what you're actually shipping.