Jul 22, 2025
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers
I moved from my 3-bedroom home in Cape Coral to a new house in Fort Myers, and America First Moving did an excellent job from start to finish. They were punctual, professional, and handled my large furniture, TVs, and fragile decor with extra care. Everything was loaded and unloaded quickly without any damage. The team was friendly and helpful, even offering to arrange furniture exactly how I wanted. Moving felt simple thanks to them!
Dec 16, 2025
Relocating Our Family Before the New Year
Our family relocated from Plano, Texas to Naperville, Illinois so we could spend Christmas closer to grandparents. America First Moving handled our kids’ furniture carefully and labeled everything clearly, which made unpacking during the holidays much easier.
Jun 27, 2024
very smoothly and tension-free
Could not be more pleased with my move with America First movers. They promised excellence and they delivered. They made a trying experience hassle-free and easy. Eric, Robert, Sarah, Angel and Irma were incredible!
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Sep 03, 2026
Better Than Expected!
My experience with America First Moving was better than i expected. I've used Moving companies before, in the past and I've always ended up with a broken item or something missing upon delivery or movers who weren't careful loading from truck into my home. That wasn't the case with America First Moving. First, i received a quote that was lower than over 90% of other companies I've contacted for the same job. Next i was connected with a move coordinator who let me know what to expect step-by-step. Once the formalities were complete, the movers the company sent carefully and quickly packaged and loaded all items into the truck. I was moving to Florida from Vermont and i received real time updates of the drivers progress/ location, which made me feel secure during the traveling process. The driver arrived on time, my items were unloaded by their movers and they even helped me assemble a few tables and furniture. I would definitely recommend to anyone looking to move from A-B with no problems or worries.
Oct 04, 2025
Stress Free Relocation for Work
I had to move from Miami, FL to Raleigh, NC for a new position. America First Moving handled my 2 bedroom apartment perfectly. They packed everything safely, communicated the entire way, and delivered right on time.
Jun 13, 2026
Terrible Experience
So we had a drop off date of June 10th or 12th I was told today that we will not get our belongings until the 15 or 16th. Sitting here in our new home with none of our belongings. I would not recommend this company to anyone. These guys are brokers and once they get paid you’re basically at the mercy of whoever they find to pick up and drop off your belongings. On top of that you agree on a price sign the contract and then they want more money out of you because they have no idea the sizes and shapes of your belongings so what you think your getting is not what you actually get unless you want to pay more.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Aug 08, 2025
Seamless 3-Bedroom Home Move to Savannah
I moved my 3-bedroom home from Naples, FL to Savannah, GA. America First Moving delivered an amazing experience from start to finish. The team was sharp, respectful, and packed everything with precision. Delivery was right on time, no surprises at all.
