May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Aug 29, 2025
Clear Communication and Care
My long-distance move from Ocala, FL to Milwaukee, WI was handled by America First Moving. The team communicated clearly, packed carefully, and delivered my things exactly as promised.
Apr 21, 2025
Do not use!!! Beware!!
If i could give zero starts, I would. This company is an absolute scam. Even though we showed him all the items in the video call for couple of hrs. They intentionally gave us a low ball estimate by reducing the cubic ft. On the day of pickup, they would argue about the cubic ft and the person who originally estimated wont pickup your call. When they estimate, they would do sweet talk to get the order. We had to pay additional 30% of the money since we dont have choice at the time of pickup. Whats worse is, they blatantly lied about not out sourcing - my move was handled by multiple different companies, none of which were professional or reliable. All of our Bi-cycles broke, some of the boxes were damaged. Initially they told they will deliver in 2-3 days when they want to get the order but they delivered only after 2 weeks. The guys who delivered made all of our carpet dirty in our apartment. We asked to clean it up but they didnt saying they dont have cleaning stuff and they have to urgently deliver something else. Avoid this company at all costs unless you want stress, hidden fees, broken promises and zero accountability. Total nightmare.
Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Nov 06, 2025
Starting Over in the Pacific Northwest
After years in Houston, Texas, I decided to move to Portland, Oregon for a new chapter in life. America First Moving handled my entire two-bedroom apartment with ease. The movers were friendly, worked quickly, and ensured my things were packed securely. Everything arrived on time, just as promised.
Oct 25, 2025
From College to Career
After graduating, I moved from Gainesville, FL to Charlotte, NC for my first full-time job. America First Moving was efficient, friendly, and budget-friendly. Everything I owned fit perfectly into their truck, and delivery was right on time.
Sep 23, 2025
Seamless Relocation for Work
I had to move for a new job from Orlando, FL to Raleigh, NC and was nervous about moving my 2 bedroom apartment alone. America First Moving made the process simple, quick, and stress free. They packed efficiently and delivered on time.
Mar 08, 2026
Highly Organized Moving Experience
We moved from Cincinnati, OH to Jacksonville, FL and America First Moving made the transition simple. The team worked quickly but never rushed, ensuring everything was protected before transport.
Apr 02, 2026
Great Communication and Careful Handling
We relocated from Louisville, KY to Jacksonville, FL and America First Moving did a fantastic job. The crew stayed friendly, kept us updated during transit, and made sure every item was wrapped securely before loading.
Dec 28, 2025
End of Year Career Change
I accepted a management role and moved from Columbia, South Carolina to Eugene, Oregon in late December. America First Moving made sure my office equipment and personal items arrived safely during the busy season.
