May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Mar 27, 2026
Dependable Interstate Moving Service
We relocated from Pittsburgh, PA to Orlando, FL and were very satisfied with the service. The movers stayed professional throughout the move and made sure all of our belongings arrived safely.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Nov 18, 2025
Relocated for Work Without the Typical Moving Headache
My company relocated me from Minneapolis, Minnesota to San Diego, California. America First Moving gave me a detailed, accurate quote upfront and stuck to it. My office equipment, guitars, and fragile tech arrived in perfect condition.
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
Jun 15, 2024
Helpful
The movers gave me helpful tips on how to pack fragile items, ensuring they were well-protected. Their advice on using padding and securing delicate pieces was invaluable, and not a single item was broken during the move.
Jan 27, 2026
Relocating Our Family Without the Chaos
Our family relocated from Chandler, Arizona to Overland Park, Kansas to be closer to grandparents. America First Moving handled our four bedroom home with patience and professionalism. With two kids and a busy schedule, having a team that stayed calm and organized made a huge difference.
Aug 12, 2025
Stress-Free Family Move
Moving my 4-bedroom house from Tampa to Nashville, TN felt overwhelming at first, but America First Moving took all the stress away. The team was professional and friendly, wrapping my fragile items in extra padding and making sure my antique dresser arrived without a mark. They worked quickly but never sacrificed quality, and delivery was right on schedule. I would trust them again in a heartbeat for any big move.
Jul 21, 2025
I recently moved from my 1-bedroom apartment in Clearwater to a condo in St. Petersburg
I recently moved from my 1-bedroom apartment in Clearwater to a condo in St. Petersburg and America First Moving made the entire process so easy. They arrived right on time, packed my fragile kitchenware and artwork with care, and handled my furniture without a single scratch. The movers were professional, efficient, and really friendly. Everything was unloaded and set up faster than I expected. I couldn’t have asked for better service!
Sep 18, 2024
Very happy customer.
Thanks To brandom and Kassandra for explaining the entire process to us, All of our doubts were cleared and the move was succesfull without any issues.
