May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Aug 31, 2024
Stunning Movers!
America First Moving made my move seamless and easy. The team was professional and prompt. Would definitely use them again.
Jul 21, 2025
I recently moved from my 1-bedroom apartment in Clearwater to a condo in St. Petersburg
I recently moved from my 1-bedroom apartment in Clearwater to a condo in St. Petersburg and America First Moving made the entire process so easy. They arrived right on time, packed my fragile kitchenware and artwork with care, and handled my furniture without a single scratch. The movers were professional, efficient, and really friendly. Everything was unloaded and set up faster than I expected. I couldn’t have asked for better service!
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Jan 11, 2026
Trustworthy for a Long Distance Relocation
I moved from San Antonio, Texas to Boise, Idaho for a fresh start and needed a company I could trust from afar. America First Moving exceeded my expectations by keeping consistent communication and delivering on schedule. Everything arrived exactly as packed, which meant a lot to me.
Dec 30, 2025
Reliable Help for Our Growing Family
Our family needed to relocate from Tampa, Florida to Charlotte, North Carolina after accepting a new job opportunity. With three bedrooms and years of accumulated belongings, we were overwhelmed. America First Moving showed up prepared, patient, and respectful of our space. They handled furniture, kids’ items, and fragile pieces with equal care. It felt reassuring to work with a company that truly understood family moves.
Mar 28, 2026
Very Smooth and Professional Move
I relocated from Syracuse, NY to Orlando, FL and America First Moving handled everything with great care. The crew arrived on time, wrapped all of my furniture securely, and stayed organized throughout the entire process. Delivery was completed within the expected timeframe and nothing was damaged.
Oct 20, 2025
From the Desert to the City
Moving from Las Vegas, NV to Chicago, IL was a huge change for me and my partner, but America First Moving made it simple. They showed up on time, wrapped everything carefully, and stayed in touch throughout the cross-country trip.
Apr 27, 2026
Awesome Moving experience
Let me start off by saying we absolutely couldn't ask for a better less stressful service me and my wife didn't know how we were going to make this happen America first moving were very professional and understanding I assure you we had a million questions lol thanks guys we highly recommend them
Nov 10, 2025
Cross-Country Move Made Easy
Moving from San Francisco, California to Miami, Florida was a big deal for me. I’ve heard horror stories about moving companies, but America First Moving made it simple. The driver stayed in touch during transit, and the delivery team was careful and polite. Nothing was missing or damaged, and they even placed the boxes in the right rooms.
