Sep 22, 2025
Downsizing to Atlanta
My wife and I downsized from a 3-bedroom home in Fort Myers, FL to a condo in Atlanta, GA. America First Moving made it painless. They helped pack up decades of belongings without making us feel rushed, and even gave tips on how to organize the smaller space. It was worth every dollar.
Apr 21, 2025
Do not use!!! Beware!!
If i could give zero starts, I would. This company is an absolute scam. Even though we showed him all the items in the video call for couple of hrs. They intentionally gave us a low ball estimate by reducing the cubic ft. On the day of pickup, they would argue about the cubic ft and the person who originally estimated wont pickup your call. When they estimate, they would do sweet talk to get the order. We had to pay additional 30% of the money since we dont have choice at the time of pickup. Whats worse is, they blatantly lied about not out sourcing - my move was handled by multiple different companies, none of which were professional or reliable. All of our Bi-cycles broke, some of the boxes were damaged. Initially they told they will deliver in 2-3 days when they want to get the order but they delivered only after 2 weeks. The guys who delivered made all of our carpet dirty in our apartment. We asked to clean it up but they didnt saying they dont have cleaning stuff and they have to urgently deliver something else. Avoid this company at all costs unless you want stress, hidden fees, broken promises and zero accountability. Total nightmare.
Jan 01, 2025
Please don't use them
Only after money, will increase bid by more than $1,000.00. Shows up late by several hours or puts off till next day. Movers smelled like weed. Boxes crushed. Mentioned tip 9 times while unloading. Worst broker in business. They have snotty customer service, who doesn't care. I'm sure they get yelled at a lot, with the service they provide. Buyer be ware.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!
Jan 06, 2026
A Big Change Made Easier
Our move from Plano, Texas to Raleigh, North Carolina was tied to a promotion that came with very little notice. America First Moving stepped in and helped us coordinate everything quickly without making it feel rushed. The crew was careful with our furniture and patient when we asked questions along the way. When everything arrived, it felt like we could finally take a breath and focus on settling into our new routine.
Feb 12, 2026
Excellent Coordination and Care
We moved from Naperville, IL to Cary, NC for a job opportunity, and America First Moving handled every detail professionally. The packing team was meticulous, and the delivery crew ensured everything was placed exactly where requested. Their commitment to service quality truly stood out.
Nov 02, 2025
Smooth Relocation for Our Growing Business
My company relocated its operations from Austin, Texas to Raleigh, North Carolina, and I decided to move with it. America First Moving took care of everything from start to finish. They handled my office equipment with great care and packed my home just as efficiently. Communication was clear, pricing was honest, and the entire move was done earlier than scheduled. I couldn’t have asked for a more professional experience.
Sep 18, 2024
Very happy customer.
Thanks To brandom and Kassandra for explaining the entire process to us, All of our doubts were cleared and the move was succesfull without any issues.
Mar 26, 2026
Professional From Start to Finish
I moved from Omaha, NE to Dallas, TX and America First Moving made the process easy. The crew showed up prepared, handled everything carefully, and delivered within the expected timeframe.
Oct 25, 2025
A Big Move for Our Growing Family
With our third baby on the way, we moved from Tampa, FL to Greenville, SC for more space. America First Moving was incredible — they packed everything carefully, labeled boxes for each room, and stayed patient despite the chaos of toddlers running around.