Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Sep 18, 2024
Very happy customer.
Thanks To brandom and Kassandra for explaining the entire process to us, All of our doubts were cleared and the move was succesfull without any issues.
Apr 25, 2024
Proficient Movers
Thanks to America First Moving, I got their best services twice. All the staff, even the movers, were impeccable. They were not only the first to respond when I asked for quotes from 5 other movers, but they also had the best pricing by far. The movers were extremely careful with my furniture and used their time excellently. We heartily suggest them for an easy move!
Mar 08, 2026
Highly Organized Moving Experience
We moved from Cincinnati, OH to Jacksonville, FL and America First Moving made the transition simple. The team worked quickly but never rushed, ensuring everything was protected before transport.
Feb 20, 2026
High-End Moving Experience
We relocated from Chandler, AZ to Fort Worth, TX and were impressed by America 1st Moving’s level of professionalism. The crew worked efficiently while maintaining excellent care with furniture and appliances. The entire move felt well coordinated and stress free.
Dec 30, 2025
Reliable Help for Our Growing Family
Our family needed to relocate from Tampa, Florida to Charlotte, North Carolina after accepting a new job opportunity. With three bedrooms and years of accumulated belongings, we were overwhelmed. America First Moving showed up prepared, patient, and respectful of our space. They handled furniture, kids’ items, and fragile pieces with equal care. It felt reassuring to work with a company that truly understood family moves.
Aug 14, 2025
Careful 3-Bedroom Move to Louisville
I moved my 3-bedroom home from Tallahassee, FL to Louisville, KY, and America First Moving exceeded my expectations. They worked quickly but carefully, and their attention to detail really stood out. They took extra precautions with my grandmother’s china set, and it all arrived intact. Communication was clear from start to finish, which made the whole process easy.
Jul 21, 2025
I moved from a 4-bedroom house in Wesley Chapel to a new home in Land O’ Lakes
I moved from a 4-bedroom house in Wesley Chapel to a new home in Land O’ Lakes, and America First Moving made the whole process incredibly easy. The team showed up on time, handled all my furniture, appliances, and fragile items with so much care, and worked quickly without cutting corners. They kept everything organized and even helped reassemble my beds and dining table. Everything arrived safely, and they made what I thought would be a stressful day very smooth and pleasant. Highly recommend their services!
Oct 03, 2025
Made Moving With Kids Easy
Relocating our family from Orlando, FL to Atlanta, GA with a 3 bedroom home and two little kids was a challenge. America First Moving’s team was patient, efficient, and even took time to label boxes for easier unpacking.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
