Mar 29, 2025
Moving Review
America First is a moving broker. They contract with local moving companies to do the actual move. The initial phone quote was $8500 (paperwork sent confirming price). Since this was my fourth quote it lined up with the other three quotes I rec'd. But, when the inventory list was done, the price went to $13,000. They did lower it to $11,587 (which was still extremely high). I had no time to change my moving company. The main person I communicated with was the driver. His command of the English language was poor. The packers could not speak or understand English. The following items were damaged or destroyed: 1) Molding on the hutch was damaged, 2) broken pictures / glass frames, 3) clothes were not hung in wardrobes, they were folded and stacked until there was no more room. Could not reach the bottom of the box and the box was too heavy for me to tip over so I could empty it. 4) wrapped candles in two sets of sheets and the red dye permanently stained and ruined the sheets, 5) salad crisper destroyed, 6) broke glass globe stand, 6) broke standing light stand, 7) sleep # mattress was not wrapped correctly so it does not operate correctly. Will cost me $290 just to have a representative to evaluate the damage. Finally, when I sent my letter, with pictures of all the damaged/broken items, they said they could compensate me $100. At that point, I knew there was no need to speak to them any further. DO NOT USE THSE PEOPLE. They are scammers!
Aug 05, 2025
Stress-Free Move from Florida to Asheville
Moving from Fort Lauderdale to Asheville, NC was a big step, but America First Moving made it feel easy. They were patient with my endless questions and took great care of my furniture and fragile boxes. Everything arrived on time and in perfect shape.
Oct 05, 2025
Reliable Company for Long Distance
I moved my 4 bedroom house from Tampa, FL to Richmond, VA and couldn’t be happier with America First Moving. They wrapped fragile pieces, loaded everything quickly, and arrived exactly when they said they would.
Apr 02, 2026
Great Communication and Careful Handling
We relocated from Louisville, KY to Jacksonville, FL and America First Moving did a fantastic job. The crew stayed friendly, kept us updated during transit, and made sure every item was wrapped securely before loading.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!
Feb 14, 2026
Exceptional Support During a Work Relocation
I moved from Redmond, WA to Pleasanton, CA for a new leadership role. America First Moving handled every aspect professionally, including specialized packing for office equipment. Their high standards were evident throughout the move.
Sep 04, 2025
Organized Cross-Country Service
Relocating from Sarasota, FL to Phoenix, AZ with America First Moving was the best decision I could’ve made. My 4-bedroom house included fitness equipment, fragile artwork, and multiple TVs. The movers disassembled and reassembled everything carefully and made sure it all arrived safely. Their organization and teamwork were impressive.
Jul 21, 2025
I moved from a 2-bedroom condo in Lake Mary to a townhouse in Sanford
I moved from a 2-bedroom condo in Lake Mary to a townhouse in Sanford, and America First Moving really exceeded my expectations. The movers were on time, packed everything securely, and handled my fragile decor and electronics with extra care. They were professional, quick, and super friendly throughout the entire process. Everything arrived without a scratch, and they even helped arrange the heavier furniture exactly where I wanted it. I’ll definitely be recommending them to anyone who needs reliable movers!
Mar 28, 2026
Very Smooth and Professional Move
I relocated from Syracuse, NY to Orlando, FL and America First Moving handled everything with great care. The crew arrived on time, wrapped all of my furniture securely, and stayed organized throughout the entire process. Delivery was completed within the expected timeframe and nothing was damaged.
Jan 06, 2026
A Big Change Made Easier
Our move from Plano, Texas to Raleigh, North Carolina was tied to a promotion that came with very little notice. America First Moving stepped in and helped us coordinate everything quickly without making it feel rushed. The crew was careful with our furniture and patient when we asked questions along the way. When everything arrived, it felt like we could finally take a breath and focus on settling into our new routine.
