Nov 09, 2024
DO NOT USE- SCAMMERS
DO NOT USE. Scammers and crooks. Any positive reviews are scams. Check out their better business bureau rating. Here are the facts: 1. Your price will double 2 days before the pickup. (Bait and switch) 2. If you want it within the 2-3 days you asked for delivery they will add $1K (no disclosure at sale.) Without paying this, expect items to arrive 3-4 weeks later. 3. Your items get moved on/off trucks-warehouse multiple times. Boxes THROWN on the truck in a pile. Zero professional movers involved. 4. Items will be damaged and totally LOST. 5. You won't be compensated. Your credit company can't help. 6. The people who sell you the contract will vanish; the service reps will blame you for everything. MY ADVICE: A cross country move will only go well if you do it yourself (UHaul pod serice is fabulous, 1/3rd the cost) or hire a prominent national mover.
Feb 20, 2026
Organized and Efficient From Beginning to End
Our relocation from Naperville, IL to Sarasota, FL required a company that prioritized quality service. America 1st Moving delivered exactly that, with careful packing, respectful movers, and a smooth unloading process that made settling into our new home easy.
Oct 08, 2025
Cross-Country Move Made Simple
We relocated from Tampa, FL to Portland, OR, and I can’t thank Safe Travels Moving and Storage enough. Every box arrived safely, even my grandmother’s old piano. The 4 bedroom move was done professionally and on time.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!
Jan 31, 2025
BEWARE
BEWARE !!!October 2024 I began looking for a moving company to conduct my move to Dallas. I didn’t know much about finding a company for long distance moves but I did my best to vet companies, try and ask the right questions and read reviews. Ultimately I chose Americas first moving. I felt reassured by manager Jim that they would help me, take care of my belongings, be transparent and give me fair prices. I communicated how important it was to me that there were no surprises and that I would be honest about what I was moving so that I could plan accordingly. Jim reassured me numerous times that as long as I communicated the items and they didn’t change the price would stay the same (I asked explicitly numerous times). When working with Jim he assured me that I had his direct number and for a few days after scheduling the move, I was able to directly get in contact with him. a few more months went by and it came to be right before the move and I reached out to “Jim” who assured me that he would be with me every step of the way, but upon reaching out, I was met with an automated system to talk to customer service representatives. This was a huge red flag. But I was too far from when I made my deposit to turn away. I got my questions answered by a customer service representative and a few days before the move. I was called back to confirm the items I was moving. I did decide to add a few additional items which I communicated to the representative and he informed me that these few items would cost me an additional $700. To me it did not seem like the items I was adding were equivalent to that charge, but I paid in hopes that that would be the only additional charge the day of my move. The movers came in which I came to find out that the company that I had been working with was a broker, and they would not be conducting the move. Actual movers surveyed my items and told me it would cost an additional $1000 on the lower end to complete the move. They informed me the additional $700 I paid did not go to them and it was a part of the fee of the brokerage. I communicated that the items I would be moving were the same as what I communicated to the representative and they said it doesn’t matter basically the size I was quoted for was inaccurate. I had no choice but to pay the fee as I was due to be out of my apartment and needed to make my way to Dallas. Fast forward to the delivery of my items the morning. My items were supposed to arrive another Moving Company called me and let me know that I would need to pay an additional $700 to them upon delivery because they needed to move my items from one truck to another. They informed me that the original truck would not fit at my location, which is not true because there is an empty lot that the truck would be able to turn around in and leave in. I declined and told them to keep the items as a now $1900 move has become over $4000. The company decided to deliver my items without the additional charge. However, I have never felt more scammed and bamboozled in my life. I trusted America’s first Moving to be honest and transparent about their prices and business practices and they were nothing but deceitful and predatory of someone who doesn’t know much about the Moving business. Had I known this I would’ve worked directly with Moving Company not a broker. Unfortunately now I am out of $4000 and left with multiple broken items, including glass that was packed and a specific box made for glass and labeled appropriately. If I can help anyone, please be aware of this company and please take your money anywhere else. my mom works for the police department where I’m from as an investigator and we feel very confidently that no judge would agree that these business practices are ethical. This is extremely predatory please beware.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Sep 10, 2025
Seamless Dallas Relocation
Moving from Tampa, FL to Dallas, TX was easy thanks to America First Moving. My 5-bedroom home had bulky furniture, gym equipment, and fragile items. The crew handled it all like pros. Everything arrived in perfect condition, and they kept me updated every step of the way.
Mar 10, 2026
Extremely Organized and Professional Move
I relocated from Rochester, NY to Tampa, FL and America First Moving handled everything with impressive professionalism. The crew showed up right on schedule, carefully wrapped all of my furniture, and stayed very organized throughout the loading process. Delivery arrived within the expected timeframe and every item was in excellent condition.
Jan 24, 2026
Smooth Transition Across States
I moved my two bedroom apartment from Boulder, Colorado to Tampa, Florida for a new job. America First Moving handled packing, loading, and delivery with great care. Everything arrived intact and on schedule, making the process stress free. The crew was professional and courteous throughout the entire move.
Nov 01, 2025
A Move That Felt Effortless
After my wife got a teaching position in Portland, Oregon, we had to relocate from Atlanta, Georgia. America First Moving handled every part of the process without any issues. From the first phone call to the final box delivery, they kept us updated and treated us like family. Everything arrived safe and sound, and they even followed up the next day to make sure we were settling in comfortably.
