Feb 05, 2026
Handled Our Large Home With Care
Our family moved from McKinney, Texas to Franklin, Tennessee, and the size of our home made us nervous. America First Moving sent a well-prepared crew that worked efficiently while still being careful. Every box arrived intact, and the unloading process was organized and calm. They made a big move feel manageable.
Mar 17, 2026
Excellent Experience With Interstate Movers
Our move from San Antonio, TX to Phoenix, AZ went extremely smoothly. America First Moving worked efficiently while still taking the time to protect our fragile items and larger furniture pieces. The entire process felt very coordinated from pickup through delivery.
Jan 31, 2025
BEWARE
BEWARE !!!October 2024 I began looking for a moving company to conduct my move to Dallas. I didn’t know much about finding a company for long distance moves but I did my best to vet companies, try and ask the right questions and read reviews. Ultimately I chose Americas first moving. I felt reassured by manager Jim that they would help me, take care of my belongings, be transparent and give me fair prices. I communicated how important it was to me that there were no surprises and that I would be honest about what I was moving so that I could plan accordingly. Jim reassured me numerous times that as long as I communicated the items and they didn’t change the price would stay the same (I asked explicitly numerous times). When working with Jim he assured me that I had his direct number and for a few days after scheduling the move, I was able to directly get in contact with him. a few more months went by and it came to be right before the move and I reached out to “Jim” who assured me that he would be with me every step of the way, but upon reaching out, I was met with an automated system to talk to customer service representatives. This was a huge red flag. But I was too far from when I made my deposit to turn away. I got my questions answered by a customer service representative and a few days before the move. I was called back to confirm the items I was moving. I did decide to add a few additional items which I communicated to the representative and he informed me that these few items would cost me an additional $700. To me it did not seem like the items I was adding were equivalent to that charge, but I paid in hopes that that would be the only additional charge the day of my move. The movers came in which I came to find out that the company that I had been working with was a broker, and they would not be conducting the move. Actual movers surveyed my items and told me it would cost an additional $1000 on the lower end to complete the move. They informed me the additional $700 I paid did not go to them and it was a part of the fee of the brokerage. I communicated that the items I would be moving were the same as what I communicated to the representative and they said it doesn’t matter basically the size I was quoted for was inaccurate. I had no choice but to pay the fee as I was due to be out of my apartment and needed to make my way to Dallas. Fast forward to the delivery of my items the morning. My items were supposed to arrive another Moving Company called me and let me know that I would need to pay an additional $700 to them upon delivery because they needed to move my items from one truck to another. They informed me that the original truck would not fit at my location, which is not true because there is an empty lot that the truck would be able to turn around in and leave in. I declined and told them to keep the items as a now $1900 move has become over $4000. The company decided to deliver my items without the additional charge. However, I have never felt more scammed and bamboozled in my life. I trusted America’s first Moving to be honest and transparent about their prices and business practices and they were nothing but deceitful and predatory of someone who doesn’t know much about the Moving business. Had I known this I would’ve worked directly with Moving Company not a broker. Unfortunately now I am out of $4000 and left with multiple broken items, including glass that was packed and a specific box made for glass and labeled appropriately. If I can help anyone, please be aware of this company and please take your money anywhere else. my mom works for the police department where I’m from as an investigator and we feel very confidently that no judge would agree that these business practices are ethical. This is extremely predatory please beware.
Jan 27, 2026
Relocating Our Family Without the Chaos
Our family relocated from Chandler, Arizona to Overland Park, Kansas to be closer to grandparents. America First Moving handled our four bedroom home with patience and professionalism. With two kids and a busy schedule, having a team that stayed calm and organized made a huge difference.
Aug 05, 2025
Stress-Free Move from Florida to Asheville
Moving from Fort Lauderdale to Asheville, NC was a big step, but America First Moving made it feel easy. They were patient with my endless questions and took great care of my furniture and fragile boxes. Everything arrived on time and in perfect shape.
Sep 20, 2025
Organized Family Move
We moved from Orlando, FL to Charlotte, NC for my husband’s new job. With a 4-bedroom house and three kids, I expected chaos, but America First Moving kept everything organized. They even labeled the boxes clearly, which made unpacking so much easier. It felt like they genuinely cared about helping our family start this new chapter.
Apr 25, 2024
Proficient Movers
Thanks to America First Moving, I got their best services twice. All the staff, even the movers, were impeccable. They were not only the first to respond when I asked for quotes from 5 other movers, but they also had the best pricing by far. The movers were extremely careful with my furniture and used their time excellently. We heartily suggest them for an easy move!
Mar 06, 2025
SCAMMERS DONT TRUST THEM!!!!
They were very nice and responsive until they cheat you. The moving teams showed up 4 hours before scheduled I was unprepared because I had a lot to take care of before the move. They demanded a $220 tip for junking a bed frame right outside the apartment. They didn't give me a chance to do a walk through after the move because when they called me to say they already left while I was at the dog park. I had to end up paying a smaller moving company to get all the stuff they left behind in my apartment the next day. When you call the back to complain they ghost you. Don't trust them with all that 25 years in the business crap they will tell you.
Sep 18, 2024
Very happy customer.
Thanks To brandom and Kassandra for explaining the entire process to us, All of our doubts were cleared and the move was succesfull without any issues.
Dec 14, 2025
***BEWARE SCAM ALERT***
***PURE NIGHTMARE*** If I could give a negative 0, I would! It has been 6 months, no resolution at all and NO furniture and out of over $10,000!!! NJ sales person told us that America 1st is a self-contained one stop shop and will deliver door-to-door for our international move to the Dominican Republic from North Carolina. NJ continued to reassure that their company would be great for the international move and that his guys would love to take a vacation to the DR and we had nothing to worry about. NJ proceeded to tell us that America 1st would also take care of customs, the fees and so forth once our belongings reach the port in the DR. We paid our deposit that was over $4400 pick-up date set for May 24, 2025, paid for so-called boxes for our tvs, a large mirror and a large picture. A U-Haul pulls up and only one guy to move our belongings name John. We had our belongings that were being shipped already boxed up and ready to go. John stated that we would need to pay an extra $1700 because of the cubic size of the container. First point of contact NJ did not say anything of that nature. We refused to pay the extra $1700. John contacted someone and that was the end of the conversation. Now, the boxes that we paid an extra $250 for the TV's, mirror and the picture; were just regular U-Haul moving boxes that were broken apart. Two other random guys pulled up hours later to assist John with the loading the U-Haul. We provided a cashier's check to John over $3000 once the U-Haul was loaded. I wouldn't think that on May 24, 2025 would be the last day that we would see our furniture. Next thing we know, we received an email from UShip Van Lines (also known as RADO Express), received the contract; had to make two more payments before our belongings could be scheduled for pick-up. Made the payment over $1300, and the last payment over $1900 once we receive our furniture. We're 6 months in, way beyond the delivery date of August 24, 2025. We have called America 1st numerous times over and over just to get the complete run around. We have spoken with Brian, Jessica, Eric, Matt; probably the entire company at this point. Today was the day, called back for a follow-up because Tuesday we were told that they reached out to UShip and waiting for an update. Each time that we have called, placed on hold; your shipment is in transit, your shipment is still in storage and you owe for 60 days of storage fees (we only had storage for 30 days and the fees were waived), your belongings are at the Miami port, now it's in transit, still waiting to assign a driver; the list and the plot continues with the same verbiage with no end! Today, called to get a follow-up and was speaking with Matt, all of a sudden Jason (Manager) took over the call. Where do I begin? First, I did not ask to speak with Jason. I was speaking with Matt. Jason thought that he would just bully me and that I was just going to be quiet and listen as if I was his child. That was not going to happen. Jason wanted to out talk me, and didn't care about our concerns. No one would tell us where our furniture is located, nor provide any resolution. We keep getting excuses, well we're the broker not the carrier. I expressed once again, that America 1st is the first direct point of contact. You took a large deposit just to leave us abandoned. Jason sent an email to UShip but at this point the way we have been mistreated; is pointless. We haven't received an apology or what can we do; just straight attitude from this company without any empathy or respect. We are very frustrated and disheartened that we have come to the conclusion that we may never see our belongings again. This company is nothing more than a SCAM and has taken our money and has provided a MAJOR DISSERVICE!!!! We have filed several federal disputes today after my conversation with Jason. We have already taken legal action with our financial institution for FRAUD, and I will be filing a dispute with our Attorney General in the morning. We shouldn't have to go to these in-depth measures to retrieve our furniture!!!