Dec 14, 2025
A Job Transfer We Didn’t Have Time to Prepare For
I was transferred on short notice from Milwaukee, WI to Kansas City, MO, and America First Moving took the reins immediately. They brought all packing materials, labeled everything clearly, and kept my electronics and monitors in specialized crates. Delivery was on time, and I was able to start my new role without any moving stress hanging over me.
Nov 09, 2024
DO NOT USE- SCAMMERS
DO NOT USE. Scammers and crooks. Any positive reviews are scams. Check out their better business bureau rating. Here are the facts: 1. Your price will double 2 days before the pickup. (Bait and switch) 2. If you want it within the 2-3 days you asked for delivery they will add $1K (no disclosure at sale.) Without paying this, expect items to arrive 3-4 weeks later. 3. Your items get moved on/off trucks-warehouse multiple times. Boxes THROWN on the truck in a pile. Zero professional movers involved. 4. Items will be damaged and totally LOST. 5. You won't be compensated. Your credit company can't help. 6. The people who sell you the contract will vanish; the service reps will blame you for everything. MY ADVICE: A cross country move will only go well if you do it yourself (UHaul pod serice is fabulous, 1/3rd the cost) or hire a prominent national mover.
Jul 21, 2025
I recently moved from my 1-bedroom apartment in Clearwater to a condo in St. Petersburg
I recently moved from my 1-bedroom apartment in Clearwater to a condo in St. Petersburg and America First Moving made the entire process so easy. They arrived right on time, packed my fragile kitchenware and artwork with care, and handled my furniture without a single scratch. The movers were professional, efficient, and really friendly. Everything was unloaded and set up faster than I expected. I couldn’t have asked for better service!
Jan 24, 2026
A Caring Team for Our Family Relocation
We relocated from Orlando, Florida to Boise, Idaho to be closer to family. America First Moving handled our four bedroom home efficiently, protected our belongings, and maintained clear communication throughout the move. Their team made a potentially stressful long distance relocation much smoother.
Apr 27, 2026
Experience with AFM / My Good Movers
My experience with the American First Moving website was overall straightforward but not without minor frustrations. The site is cleanly designed, making it easy to locate essential information about services, pricing, and booking. Navigation felt intuitive, and pages loaded quickly, which made the process efficient. However, some sections lacked detailed explanations, leaving me with questions about specific policies and fees. The quote request feature worked well, but I would have appreciated more transparency upfront. Customer support options were visible, though not immediately responsive. Overall, the website is functional and user-friendly, but could benefit from clearer information and improved communication features. While using My Good Movers source I feel like it’s helpful to the community & easy to use.
May 11, 2026
Fraudulent bait-and-switch practices.
This company sold us on a so-called “White Glove Service,” which is exactly why we agreed to pay their much higher price — over $3,600 more than the competition. The service was specifically described to us as including: “Packing, transportation, storage, delivery, UNPACKING, and putting all items where they belong, with the exception of kitchen boxes. You won’t have to do a thing — just sit back and watch.” Delivery day came, and not a single box was unpacked. The salesman promised one thing verbally, then changed the wording in the contract so the company could hide behind technical language and keep our money. First, they claimed unpacking “wasn’t in the contract.” When I asked them to review the recorded sales call, they changed their story again and said “White Glove Service” is just an expression — not an actual service they provide. That is plain and simple fraud. To make matters worse, they offered us a $200 “good faith gesture” only if we signed a document stating that: • We received all services promised verbally and in writing • We would not dispute the charges • We would not pursue any additional complaints It felt less like customer service and more like dealing with a moving mafia. If this review helps even one or two people avoid this company and their deceptive practices, then they can keep the $200.
Jan 31, 2025
Untrustworthy Scam Artists Holding My Belongings Hostage
America First Moving Services has nonexistent professionalism or reliability. Beware of unexpected price increases after they load your belongings onto the truck. Additionally, they and their subsidiaries (AMB Moving and Storage Inc. and Sorto Express Transportation Inc.) will hold your belongings hostage, with little to no support from anyone in resolving these issues. Only "give us what we want, how we want it." The company outsources its moves to third-party contractors, who in turn hire day laborers from in front of Home Depot, making it difficult to track shipments or hold anyone accountable. I’ve been waiting months for my belongings; I’m being pressured into paying additional fees before they’ll deliver my belongings. This is a scam company; they will lie and agree to any request to get your business, then bait and switch and provide nothing promised in the contract or via phone. I never authorized them to place my belongings in storage; they’re holding my items hostage and charging me storage fees for it. They took what they wanted out of my storage and left the rest, saying the whole truck wasn’t allocated to me. I’m still paying for a $500-a-month storage unit and have to hire another moving company and fly back to Las Vegas. They tried to overcharge me at pickup after my belongings had been loaded onto the truck. They forged a document; this is identity theft. Forget about those professional movers they raved about; they hire day laborers from in front of Home Depot. There are no professional movers. Only God knows who they have handling your belongings and in your home. Most of all, America First Moving has a pattern of deceptive pricing, poor communication, and lack of accountability, leading to a highly frustrating experience. If you bring up their dishonesty, they’ll deflect and only talk about extorting money from you. They or their subsidiaries won’t give me the correct billing. America First Moving Services didn’t provide any of what I contracted them to do. I had to involve the bank, and they returned the deposit that is allocated for them, only to add it back to the balance. A refund is just that, a refund. If they thought they deserved the money, they would have fought it at the bank, like every other legitimate business, not refunded and added it back to the bill. This is the worst company I’ve ever had to deal with. If you're considering them as a moving company, it may be best to explore other options with better reputations. Warning: Avoid them at all costs!!! Save yourself time, money, and your sanity.
Oct 01, 2025
Great Help With Our Relocation
Our family’s move from Fort Lauderdale, FL to Richmond, VA was handled wonderfully. With a 3 bedroom house full of heavy furniture, we were worried, but America First Moving handled it like pros.
Sep 18, 2025
Family Move with Piano
We moved from Naples, FL to Nashville, TN because my husband got promoted. America First Moving handled our 4-bedroom home, including a piano that’s been in the family for generations. I was amazed at how carefully they protected it. Everything was done on time, and the movers were respectful and friendly.
Aug 08, 2025
Stress-Free Condo Move to Raleigh
Moving a 2-bedroom condo from Gainesville to Raleigh, NC was stressful until America First Moving stepped in. They packed everything fast but carefully, kept me updated during the drive, and even helped with furniture placement at the new place.
