Sep 10, 2025
Keep away your valuables from this company
We hired Alma Moving to move our belongings from Charlotte, NC to Norfolk, VA (only a 5-hour distance). Before signing, their representative promised delivery within 1–3 days. Based on this, we signed. • After pickup on August 15, nothing arrived within 3 days. • Then they told us 7 days. Still nothing. • Later, they claimed our belongings were “on the way,” but weeks passed. Today it has been 25 days, and we still don’t know where our belongings are. They never respond to emails, only through BBB. We even asked to pick up our items ourselves, but they ignored us. At pickup, their staff wrapped our couch in a dirty blanket, even though we provided clean plastic covers. This makes us worry that our items are being stored in poor, unhygienic conditions. We have been forced to live in an empty house, buy new essentials, and suffer both financial and emotional stress. If our belongings arrive damaged, we will take legal action. We strongly warn others: do not trust Alma Moving. They are misleading, unprofessional, and provide false information just to make you sign.
Sep 13, 2024
more than 3 weeks, no response
Applied for account more than 3 weeks no-reply, no response but in alma dashboard its say 48 hours, already email 3 or 4 times, still no response. Unsatisfied customer SERVICE Is this company still running ??
May 23, 2024
Everything has been moved without any problems.
The movers arrived on time and tried their best to fulfill my requirements. I'm very happy with the service.
May 09, 2026
Absolutely Fantastic
Absolutely fantastic moving experience! Professional, punctual, careful with belongings, friendly team, efficient service, stress-free process, and highly recommended movers overall.
Aug 07, 2025
they handled everything very well.
We were moving across town but had a huge aquarium and didn't know how to manage it. We drained and prepped it ahead of time, but I was still nervous. The crew knew exactly how to handle it. They padded it properly, loaded it upright, and made sure it was the last thing out of the truck. It was a relief to see it all go well.
Jun 14, 2024
Immensely satisfied
From start to finish, these movers were total pros. They made the whole moving process easy and stress-free.
Feb 05, 2025
Humble and Able Team!
They shortened the time our company was down, and we were back up and running in no time. Getting from one state to another seemed like an insurmountable task. Alma Moving, however, recommended movers who alleviated a lot of anxiety. They took care of everything, made sure everything got there safely, and kept me informed at all times.
Apr 28, 2024
Amazing Experience, Great Company!
We were looking for a company to help us move . We came across these guys and could not have been happier! Their pricing was competitive and there staff were super professional, couldn't recommend them more!
Jul 10, 2025
Excellent bargain
I was relocating from a 3-bedroom apartment to a house across town, and the crew from Alma Moving made the whole thing feel seamless. They showed up exactly on time, packed up my things with extra care, and handled the narrow stairwell like pros. Zero damage, and I appreciated how clear the communication was throughout. I’d hire them again!
Dec 05, 2024
Immaculate service!
This is the finest decision I've ever made. They are punctual, professional, and kind, which makes working with them a delight. They got right down to business and were genuinely happy to be there. They were exceedingly careful with my belongings and wrapped them three times. They handled my fragile possessions with the utmost care.
