Sep 09, 2026
Trustworthy & Efficient
Moving can be stressful, but this team made everything incredibly easy. They were professional, careful, respectful, and very efficient. From loading to unloading, everything went smoothly and without any problems. Great customer service and excellent attention to detail. Highly recommended!
Aug 27, 2026
Well Organized!
They also maintained a professional attitude throughout the process and treated our belongings with the same level of care that we would have used ourselves. The entire experience felt controlled and well organized, which helped reduce the stress normally associated with packing and moving.
Feb 04, 2025
FRAUD
Because my large sofa wouldn't fit through the doorway, I warned the movers to be careful. Without stopping, they rammed it through, destroying my hardwood floor and removing the paint from the walls in the process. When I pointed out the damage, they remarked, "That's what happens when you have narrow hallways," while rolling their eyes. The company wouldn't pay for the repairs, so I ended up spending hundreds of dollars on them
Sep 10, 2025
Keep away your valuables from this company
We hired Alma Moving to move our belongings from Charlotte, NC to Norfolk, VA (only a 5-hour distance). Before signing, their representative promised delivery within 1–3 days. Based on this, we signed. • After pickup on August 15, nothing arrived within 3 days. • Then they told us 7 days. Still nothing. • Later, they claimed our belongings were “on the way,” but weeks passed. Today it has been 25 days, and we still don’t know where our belongings are. They never respond to emails, only through BBB. We even asked to pick up our items ourselves, but they ignored us. At pickup, their staff wrapped our couch in a dirty blanket, even though we provided clean plastic covers. This makes us worry that our items are being stored in poor, unhygienic conditions. We have been forced to live in an empty house, buy new essentials, and suffer both financial and emotional stress. If our belongings arrive damaged, we will take legal action. We strongly warn others: do not trust Alma Moving. They are misleading, unprofessional, and provide false information just to make you sign.
Nov 19, 2024
Spectacular move!!
Everyone I dealt with—the movers, the dispatchers, and everyone else—was quick, helpful, and eager to finish the job. changed into something much more important.
May 28, 2024
Do not use!!! Beware!!
So many hidden fees. Didn't factor in boxes in my initial quote which I vehemently opposed but I was assured my price wouldn't increase. It did - by $3000. Another $750 in packing fees despite me providing everything they told me to provide. I repeatedly told them I had a large piece of exercise equipment that needed to be disassembled. Assured no fee for that then tacked on for that as well as moving my washer and dryer (which they always knew I had.) Lots of confusion between who I pay - the foreman or the office. Foreman was pushy about me tipping his Craigslist crew - basically wanting me to pay their $19/hour rate for him plus tips. My initial quote was $6500 and I ended up spending almost double that. Oh and lots of my furniture is damaged but they got the hell outta dodge the second they finished. No final walkthrough. I'm now toting boxes that were clearly labeled where they should go but were not left there. Absolutely disgusted with my experience.
Jul 02, 2024
efficient and polite moving company
Nothing but good things to say about them. Addison and the team arrived and quickly got to work. They packed my possessions in several layers of foam padding and blankets. Everything was carefully loaded onto the trucks and delivered in great shape. I absolutely recommend them!
Jan 08, 2025
5 star communication!
This company offered excellent customer service. They communicated with walkie-talkies and handled the whole move very superbly. They put my paintings in strong art boxes and covered them in thick paper. They showed consideration for both my time and my possessions. Excellent service!
Oct 20, 2025
Exceeded our expectations
The crew worked late into the evening to finish my move. I thought they would rush, but they stayed steady and careful right until the last box was placed in my new living room.
May 23, 2025
Fantastic Experience with Alma Moving
Alma Moving exceeded all my expectations during my recent move from Miami to Orlando. Their crew was punctual, professional, and incredibly careful with every item especially my glass-top desk and artwork. They packed everything securely, worked quickly, and made the whole process completely stress-free. No hidden fees, no last-minute issues just reliable, top-quality service. I’d absolutely use Alma Moving again and recommend them to anyone planning a move