Sep 10, 2025
Keep away your valuables from this company
We hired Alma Moving to move our belongings from Charlotte, NC to Norfolk, VA (only a 5-hour distance). Before signing, their representative promised delivery within 1–3 days. Based on this, we signed. • After pickup on August 15, nothing arrived within 3 days. • Then they told us 7 days. Still nothing. • Later, they claimed our belongings were “on the way,” but weeks passed. Today it has been 25 days, and we still don’t know where our belongings are. They never respond to emails, only through BBB. We even asked to pick up our items ourselves, but they ignored us. At pickup, their staff wrapped our couch in a dirty blanket, even though we provided clean plastic covers. This makes us worry that our items are being stored in poor, unhygienic conditions. We have been forced to live in an empty house, buy new essentials, and suffer both financial and emotional stress. If our belongings arrive damaged, we will take legal action. We strongly warn others: do not trust Alma Moving. They are misleading, unprofessional, and provide false information just to make you sign.
Jan 21, 2025
Great service and lovely to deal with
These specialists from Alma Moving are the real deal. My antique furniture required special handling, and they brought extra blankets and foam pads just for that. They took photos before disassembling anything, so reassembly was a breeze at the new house. I also noticed they wore gloves to avoid leaving fingerprints on polished surfaces. Talk about professional! The entire experience felt like first-class treatment for my possessions.
Feb 06, 2025
They Took great care off My items
I was concerned about the safety of carrying my antique furniture, yet their business exceeded my expectations. They took great care in wrapping it and handling it. My new home received it in pristine condition
Apr 01, 2025
Terrible Service
Upon unloading at my new apartment, I found out that my jewelry box, which included items from my family, was missing. "We didn't touch anything small—it's probably lost in your house." That's the response I got when I asked the movers about something I knew to be in my dresser drawer when they packed it. Because they "weren't responsible for missing items," the company denied my police report. This has never happened to me before.
Apr 28, 2024
Amazing Experience, Great Company!
We were looking for a company to help us move . We came across these guys and could not have been happier! Their pricing was competitive and there staff were super professional, couldn't recommend them more!
Jun 02, 2025
Above and Beyond
It all seemed so simple to me! They collaborated very well which was clear in their work. Everything in the truck was arranged well and all fragile boxes were protected. I was left amazed by how delicate they handled my antiques.
May 01, 2025
Loyal Customer service.
Even though it was pouring outside, they moved all of my possessions with extreme care, ensuring sure nothing damaged and avoiding annoyance to anyone nearby. When I asked for a reschedule, John reassured me that they would handle it with care; they did so with remarkable elegance! Alma Moving is fantastic, you guys. Incredible worth for the price.
Sep 27, 2024
Thanks guys. You are awesome.
They offered a comprehensive service, including packing, loading, unloading, and even setting up furniture at the new location. It was a hassle-free experience.
Jul 04, 2024
Moving Made Easy
Really grateful to the moving crew for labeling every box, carton and crate with content lists. It was very convenient during unpacking for me since no time was wasted in figuring out which box contained what. Will absolutely hire them again!
Aug 28, 2024
Team members are honest!
Taking everything into account, we're happy. Our movers were very helpful and did a great job. We know who to call if we ever need to hire movers again.
