May 30, 2025
Smooth and Stress Free Move Thanks to Alma Moving
I used Alma Moving for my first big move across the state, and they were amazing! The team was punctual, packed everything with care, and made the whole process stress-free. Couldn't have asked for better movers
Sep 10, 2025
Keep away your valuables from this company
We hired Alma Moving to move our belongings from Charlotte, NC to Norfolk, VA (only a 5-hour distance). Before signing, their representative promised delivery within 1–3 days. Based on this, we signed. • After pickup on August 15, nothing arrived within 3 days. • Then they told us 7 days. Still nothing. • Later, they claimed our belongings were “on the way,” but weeks passed. Today it has been 25 days, and we still don’t know where our belongings are. They never respond to emails, only through BBB. We even asked to pick up our items ourselves, but they ignored us. At pickup, their staff wrapped our couch in a dirty blanket, even though we provided clean plastic covers. This makes us worry that our items are being stored in poor, unhygienic conditions. We have been forced to live in an empty house, buy new essentials, and suffer both financial and emotional stress. If our belongings arrive damaged, we will take legal action. We strongly warn others: do not trust Alma Moving. They are misleading, unprofessional, and provide false information just to make you sign.
Aug 09, 2024
Thanks for the awesome move.
I only have good things to say about this company. Justin at the front desk to Micheal great moving crew, was committed to ensuring I had a great time. They let me add a third mover to the team even one day before the move, which was very last minute. All of them were good!
Jun 21, 2024
Great service and lovely to deal with
These guys were all-around excellent. They were so respectful and kind to us that we felt like VIPs instead of regular consumers. Their movers came and diligently moved all of our heavy, delicate stuff.
Sep 09, 2026
Trustworthy & Efficient
Moving can be stressful, but this team made everything incredibly easy. They were professional, careful, respectful, and very efficient. From loading to unloading, everything went smoothly and without any problems. Great customer service and excellent attention to detail. Highly recommended!
May 28, 2024
Do not use!!! Beware!!
So many hidden fees. Didn't factor in boxes in my initial quote which I vehemently opposed but I was assured my price wouldn't increase. It did - by $3000. Another $750 in packing fees despite me providing everything they told me to provide. I repeatedly told them I had a large piece of exercise equipment that needed to be disassembled. Assured no fee for that then tacked on for that as well as moving my washer and dryer (which they always knew I had.) Lots of confusion between who I pay - the foreman or the office. Foreman was pushy about me tipping his Craigslist crew - basically wanting me to pay their $19/hour rate for him plus tips. My initial quote was $6500 and I ended up spending almost double that. Oh and lots of my furniture is damaged but they got the hell outta dodge the second they finished. No final walkthrough. I'm now toting boxes that were clearly labeled where they should go but were not left there. Absolutely disgusted with my experience.
Jul 08, 2025
Smooth & Easy Move Thanks to Alma Moving
Alma Moving saved the day I had a local move that came up suddenly, and their team was quick to respond. They arrived on time, packed everything securely, and had me settled into my new place within hours. Friendly crew, zero stress, and nothing damaged couldn't ask for better service
May 09, 2026
Absolutely Fantastic
Absolutely fantastic moving experience! Professional, punctual, careful with belongings, friendly team, efficient service, stress-free process, and highly recommended movers overall.
Oct 23, 2025
Excellent from start to finish!!!!!
We had a last-minute move with several heavy wardrobes. Alma Moving showed up on short notice, wrapped the furniture with blankets, and carried everything down three flights of stairs without damaging a thing.
Sep 13, 2024
more than 3 weeks, no response
Applied for account more than 3 weeks no-reply, no response but in alma dashboard its say 48 hours, already email 3 or 4 times, still no response. Unsatisfied customer SERVICE Is this company still running ??