Alliance Van Lines

A few days before my move, I had a quick call with David, who helped explain how the day would go. That really helped me prepare. I had some fragile glass furniture and b ... Read More A few days before my move, I had a quick call with David, who helped explain how the day would go. That really helped me prepare. I had some fragile glass furniture and boxes that weren't taped properly, but the movers took time to secure everything. They kept things moving without rushing. It was a solid experience from start to finish.

I moved out of a rented guesthouse on a farm and into a condo in the state. It was a weird mix of items, garden tools, outdoor furniture, and some delicate electronics. J ... Read More I moved out of a rented guesthouse on a farm and into a condo in the state. It was a weird mix of items, garden tools, outdoor furniture, and some delicate electronics. John They coordinated everything well and ensured the right vehicle arrived for my odd load. I appreciated the flexibility and how nothing was treated like an afterthought.

The movers were patient, never rushed her, and asked before moving anything personal. They even offered to help rearrange the furniture once we arrived. Their kindness ma ... Read More The movers were patient, never rushed her, and asked before moving anything personal. They even offered to help rearrange the furniture once we arrived. Their kindness made a tough day feel much smoother. I could tell they cared about more than just getting the job done.

This company is terrible !!!!! Do NOT fall for their lies and false promises. First, they are a broker, not a mover. After being strongarmed into a contract by David F, ... Read More This company is terrible !!!!! Do NOT fall for their lies and false promises. First, they are a broker, not a mover. After being strongarmed into a contract by David F, I did some more research on them and decided I needed to cancel. David promised me before I made the reservation that if I cancelled they would refund within 24 hours LIESSSSS. Their contract is in DIRECT CONFLICT with what their scammy sales reps will tell you. Their 100% refund policy is fraudulent at best. I cancelled my contract on July 30. Mr Dave was not only not helpful but responded with the most unprofessional email I have ever received. Fast forward to August 12 when imagine my surprise that Alliance called me "regarding my upcoming move". 13 days later, Dave did NOT enter my cancellation and I still have no refund. I highly suggest you find another mover.

We had to split a move into two parts: one half of our things went into storage, and the rest went to our new apartment. The movers kept everything organized and followed ... Read More We had to split a move into two parts: one half of our things went into storage, and the rest went to our new apartment. The movers kept everything organized and followed our labeling system perfectly. We had kitchenware, framed art, and a few electronics, and everything arrived in perfect shape. It felt like they were genuinely paying attention to the details we cared about.

I decided to finally clear out my storage unit and bring everything back home. It was a random mix of furniture, seasonal stuff, and things I hadn’t seen in years. The ... Read More I decided to finally clear out my storage unit and bring everything back home. It was a random mix of furniture, seasonal stuff, and things I hadn’t seen in years. The movers didn’t rush me as I figured out what to take or toss. They were patient, kind, and treated every item with care, even when it didn’t look like much. That kind of respect stuck with me.

While en route to my new home, the crew kept me updated via text message and texted again when they were within ten minutes. It was nice that I did not have to guess wh ... Read More While en route to my new home, the crew kept me updated via text message and texted again when they were within ten minutes. It was nice that I did not have to guess when they would show up.

I had a quick local move for my two-bedroom unit and wasn't expecting much, but the service exceeded my expectations. The movers were on time, polite, and worked like clo ... Read More I had a quick local move for my two-bedroom unit and wasn't expecting much, but the service exceeded my expectations. The movers were on time, polite, and worked like clockwork. They wrapped everything up and successfully moved it without any damage. Even though it wasn't a huge job, they treated it with professionalism. I was honestly surprised at how well everything was handled.

Moving out of my dad's house after college felt like a big step, and I had more stuff than I realized. I had guitars, monitors, and some awkward IKEA furniture that wasn' ... Read More Moving out of my dad's house after college felt like a big step, and I had more stuff than I realized. I had guitars, monitors, and some awkward IKEA furniture that wasn't exactly in great shape. They handled it all carefully and somehow kept it together. It honestly made the whole transition feel easier.

WARNING!!! AVOID!!! They will provide you with a great quote and then show up and try to charge you way more. I started out at $4200.00 then I did the review again before ... Read More WARNING!!! AVOID!!! They will provide you with a great quote and then show up and try to charge you way more. I started out at $4200.00 then I did the review again before the move and they increased the price to $5500.00 I thought that would at least be safe, they showed up and wanted $11,000.00 to move me. They said I had way more stuff than what was quoted. Of course, I said I cannot pay this much I don't have it. So they tried to find another mover to do it for cheaper and they cam e back to me at $9000.00 on top of my $800.00 deposit. I explained I cannot afford it as I don't have the money for this. Of course they said ok if you reject the offer we are keeping your deposit. So I lost $800.00 and had to rent a truck and move it myself. Now mind you my original quote was for 1200 cubic feet and after the movers showed up they said it was 2300 cubic feet and thats why my price went up so much. So the original quote was almost 100% off. You would think they would have an idea when you provide a detailed inventory. They do not know what they are doing. To make matters worse, I packed all of my belongings in a 26ft truck to approximately 1700 cubic feet. So after the movers did a visual inspection of all my belongings they tried to over charge me on the spot by 600 cubic feet and not give me my deposit money back. This company tried to put me in a corner on a day that I planned to have everything done. Thankfully I was able and prepared to say no and had the time to make other arrangements. Most people do not have the option and they have to get the move done that day. I cannot imagine how many people have been taken advantage of by this company. Very disappointed with the experience. The lease they could have done was give me my deposit back since they completely missed the mark on the original and updated estimates. Their contracts are set to take advantage of you. Do not give them a deposit and I would recommend that you only work with a company that does a visual inspection of your goods and provides options if they are going to increase they charge for any reason. Be careful out there, apparently a lot of these small movers operate this way.