STAY FAR AWAY
STAY FAR AWAY FROM ADAMS MOVING AND STORAGE.
This was one of the worst experiences I have ever had with a company. The final price was substantially higher than the or
... Read More
STAY FAR AWAY FROM ADAMS MOVING AND STORAGE.
This was one of the worst experiences I have ever had with a company. The final price was substantially higher than the original quote. Dispatch lied to me multiple times and even tried to misrepresent things by saying, “As we discussed,” when those conversations never happened.
I was told a four-person crew would handle my move. Instead, only two people showed up—a father and his son. They constantly complained about having to disassemble my exercise equipment, even though dispatch had already confirmed that it would not be a problem.
The movers appeared lazy and careless with my property. They did not properly protect my furniture with plastic wrap. They used dirty moving blankets, dragged them through the road and grass, and then placed them against my belongings. They used a dolly inside my new home without asking permission and dragged items instead of handling them carefully.
My belongings and home were damaged during what should have been a basic household move. I have submitted a claim for four damaged items totaling more than $3,000.
From the misleading quote and dishonest communication to the understaffed crew and careless treatment of my property, the entire experience was unacceptable. Based on my personal experience, I strongly recommend staying far away from Adams Moving and Storage.
Move size: 3 Bedroom Home
Service cost:
$4900