How to report a review
Anyone can report a review that seems to break our guidelines.
Steps
- Click the Report button on the review.
- Tell us what’s wrong.
- A moderator usually looks at it within one to three days. While we check, the review may be hidden for a short time.
You can also use Report a Concern. Moving companies can also dispute a review from their dashboard.
Good reasons to report
- threats, hate speech or obscene content;
- private information, such as a phone number or home address;
- advertising or spam;
- the review isn’t based on a real experience, or is about a different company.
Not reasons to report
A negative review, a low rating, or an opinion you disagree with. A review that follows our guidelines stays published, however many times it’s reported. Reporting honest reviews again and again is misuse of our platform.
Full details: Action We Take · Report a Concern
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