How to invite customers to review you
By MGM Editorial Team
Last updated
You can invite your customers by email from your My Good Movers dashboard. These reviews show an “Invited” label.
Limits
Basic listings can send up to 50 invitations per month. Premium listings can send up to 200.
Do
- Invite every customer in the same way, whether their move went well or not.
- Send one invitation per move, after the move date.
- If your monthly limit means you can’t invite everyone, invite customers in the order their moves were completed.
- Use our standard invitation without adding your own wording about ratings.
Don’t
- invite only customers you think are happy, or check first and invite only the happy ones;
- offer anything for a review, such as a discount, refund, gift or prize entry;
- tell customers what to write or what rating to give;
- invite staff, family, friends or anyone connected to your company;
- ask customers to write a review on your crew’s phone or tablet.
Breaking these rules can lead us to turn off your invitation tool, remove reviews or show a warning on your profile.
Full details: Guidelines for Moving Companies
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