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What a warning on your profile means

By MGM Editorial Team Last updated

Warnings

A warning means we found clear evidence that the company broke our rules, such as posting fake reviews or pressuring customers. It says what we found in plain words, with a “Learn why” link. For example:

Warning: We removed reviews from this company’s profile because we found evidence they didn’t come from real customers.

A warning stays on the profile for at least 90 days, and until the company has fixed the problem. No payment can remove a warning.

Notices

A notice doesn’t mean the company did anything wrong. It helps you decide. For example:

  • Registration notice: FMCSA records show the company’s registration isn’t active right now.
  • Review check: we noticed unusual review activity and we’re checking it.

We remove a notice once the issue is resolved.

Moving companies can appeal a warning.

Full details: Action We Take

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