How to delete your information
By MGM Editorial Team
Last updated
Depending on where you live, you can ask us to see, correct or delete the personal information we hold about you, or to give you a copy.
How to ask
- email [email protected] with the subject “Privacy Request”.
Tell us your name, the email address or phone number you used on the site, and what you are asking for.
What happens next
- We confirm we got your request within 10 business days.
- We check your identity where the law requires it, usually by asking you to confirm details we already hold.
- We respond within 45 days, or within one month for UK users. If we need more time, we tell you.
To stop us selling or sharing your information, you don’t need to make a privacy request or verify your identity. See How to opt out of the sale or sharing of your information.
Information already sent to moving companies
Each moving company that received your request holds its own copy. When you ask us to delete or correct your information, we tell you which companies received it and, where the law requires, we notify them and ask them to delete or correct it too. Our Terms require them to act on it. You don’t need to contact them yourself, but you can.
If we decline your request, we tell you why, and you can appeal.
Full details: Privacy Policy
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