BAIT AND SWITCH
Rhett at Zenith quoted me at $6060. Tom called 4 days before the move to do a completely new quote and more than doubled the price, telling me that my 27 gallon boxes tha
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Rhett at Zenith quoted me at $6060. Tom called 4 days before the move to do a completely new quote and more than doubled the price, telling me that my 27 gallon boxes that I was using were 10 cubic ft, and i was quoted on my initial quote for 5 cf boxes. I had to tell Tom that 27 gallon boxes are 5 cf and he was incorrect and trying to double my cf size, so then he dropped the cost down to $8800. I did add an estimated 427 cf from my initial quote, which would have been an additional $1700 at their $4 per cf price, and Alissa told me that the extra $1100 was for the phone call that 4 days before the move as they "don't work for free, and i could Google it, as that is the industry standard." I fired them and found Upack 4 days before the move. It was a bait and switch with Rhett and Tom from Zenith. Then they offered a 20% refund if i signed and NDA saying I wouldn't post online, give a review on them, or say anything to anyone about this.
Move size: 4 Bedroom Home
Service cost:
$8800
