X Van Lines LLC

We relocated to be closer to public transportation, and the movers made the transition easy. They efficiently packed our apartment and moved everything to our new home ne ... Read More We relocated to be closer to public transportation, and the movers made the transition easy. They efficiently packed our apartment and moved everything to our new home near the subway. I was impressed by how they handled the congested streets and bustling neighborhood. They were swift, careful, and unloaded everything without difficulty. Moving into a crowded metropolis has never been easier!

Great service! Their movers are top notch. I have had nothing but great things to say. I appreciate their quick response and attention to details. I WOULD HIGHLY RECOMMEN ... Read More Great service! Their movers are top notch. I have had nothing but great things to say. I appreciate their quick response and attention to details. I WOULD HIGHLY RECOMMEND

They took the time to clean up any packing materials and debris, leaving our new home spotless. Cool Guyz. They took the time to clean up any packing materials and debris, leaving our new home spotless. Cool Guyz.

Packing staff were friendly and efficient. Had a few delays, but the manager, David, reached out to make it right. Packing staff were friendly and efficient. Had a few delays, but the manager, David, reached out to make it right.

Upon booking with x van lines they reassured me that they are not brokers and do not subcontract out any labor. That is not true. Upon truck arrival I was greeted by a di ... Read More Upon booking with x van lines they reassured me that they are not brokers and do not subcontract out any labor. That is not true. Upon truck arrival I was greeted by a different company that wasnt x van lines who were telling me completely different things about the payment on pickup and delivery. Completely dishonest business take your money elsewhere

I had an incredibly disappointing experience. The communication once initial payment was made just dropped I had no idea when they were coming to pick up my stuff. No one ... Read More I had an incredibly disappointing experience. The communication once initial payment was made just dropped I had no idea when they were coming to pick up my stuff. No one ever picks up the phone, and getting a response via text or email is almost impossible. I have multiple texts showing they simply don't reply. The initial quote they provided was completely misleading. Once the move was underway, the charges suddenly changed, and I ended up paying significantly more than originally agreed upon. To make matters worse, they never provided any receipts, making it difficult to track where my money went. Their packing service is unprofessional and careless. They subcontract movers, and even those movers were shocked at how poorly things were packed. My belongings were not handled with care, and several items were damaged in the process. Save yourself the headache and choose a more reliable and professional moving company.

I was impressed with the high-tech approach of X Van Lines for our complex move. Salesperson Matthew utilized the latest in logistics software to plan the move, while for ... Read More I was impressed with the high-tech approach of X Van Lines for our complex move. Salesperson Matthew utilized the latest in logistics software to plan the move, while foreman Roberto and his team executed it flawlessly, using advanced tools and methods to handle our smart home devices and high-end electronics.

DO NOT USE THIS MOVER. They sound great at first, talked to Joe, got a quote thought this was going to be easy since all the other reviews are 5 stars. No. 2 days before ... Read More DO NOT USE THIS MOVER. They sound great at first, talked to Joe, got a quote thought this was going to be easy since all the other reviews are 5 stars. No. 2 days before my move that I had scheduled a month ahead, still hadn't received any type of confirmation or pick up timing. Kept calling, was told that I would receive a call from dispatch the day before. Still didn't receive any calls the day before so had to keep calling and calling and finally was put through with a supervisor, Joseph, that told me somehow my move had slipped through the cracks entirely. Come moving day, movers showed up late and did the poorest packing job ever (paid $400+ just for packing). Also tried to charge me fees that were not part of the contract and double what was listed in the original contract provided when I booked my move. Refused to give me a receipt of what I paid, told me I would receive that via email from the company. When my stuff was loaded, had to pay 1/2 of balance, few day liters I get a balance that doesn't reflect the half already paid. Called them and told them bank had a receipt of my check being cashed, was told I would get an updated balance, which never came. Called back few days later and was supposed to be transferred to supervisor however was hung up on and then phone number was unreachable. When delivery day came, the carrier tried to add more fees on top, (close to $800) most of which were written no where in the contract and the fee amounts that were, they were trying to once again get my to pay double from what was listed in my original contract. Most of my items are damaged, completely broken, soiled, or missing. A lot didn't have stickers on them so movers weren't sure what belonged to me and other items are unaccounted for. The inventory list they provided wasn't even complete. I don't know who wrote all these 5 star reviews but do yourself a favor and pick anyone else. Don't fall for this scam of a moving company,

As soon as the X van lines crew arrived, they began packing our belongings. They were fantastic. We were grateful to have him in charge of our move. As soon as the X van lines crew arrived, they began packing our belongings. They were fantastic. We were grateful to have him in charge of our move.

From requesting a quote online to X VAN LINES at my door! everything was quick and easy, The crew were friendly and pricing was fair according to the items i have. 10/10 ... Read More From requesting a quote online to X VAN LINES at my door! everything was quick and easy, The crew were friendly and pricing was fair according to the items i have. 10/10 RECOMMEND!