Jun 12, 2025
A TRUE five-star experience!
My studio apartment was cleared and delivered in hours. The team made sure every single box was handled gently. They took time with the details and didn’t cut corners. Communication was steady the whole day. Every item was in perfect shape upon arrival. It couldn’t have gone more smoothly. A TRUE five-star experience!
Oct 28, 2025
Really happy with my experience.
Great experience. Was moving from Atlanta to Houston, and had a tight schedule where I needed my things picked up at a date/time, and dropped off in a certain amount of time. I looked into a couple of national companies, but they always had a variable schedule for pickup and drop off. This company packed up all my stuff the day before, picked it up the next morning, and had it in Houston the next day. Steve and Allen worked their butts off, as you can see from the sweat in the picture, and did a fantastic job. Really happy with my experience.
Jan 01, 2026
Each team member was incredibly kind, hardworking,
Each team member was incredibly kind, hardworking, and professional. You can tell they take pride in what they do—working quickly, lifting with strength, and packing everything up neatly and securely. Whether it was fragile items or bulky furniture, they treated each piece with respect and precision. The move was smoother than I could have imagined, and because of this wonderful experience, I’ve already hired them again to help with my son’s move next week. I highly recommend Juan and the X Van Lines LLC team to anyone looking for a stress-free and professional moving experience. They truly go above and beyond!
Aug 03, 2026
highly recommend!
We had a quick turnaround commercial job that we had to manage remotely. The team did a fantastic job and our client was extremely happy with the outcome. George did a fantastic job setting everything up for success and Robert the onsite Team Lead made sure everything was executed flawlessly—the team worked hard! They were on time and communication with us was on point! Again, highly recommend!
Jul 03, 2026
Highly recommend!
SO grateful for this company! The 3-man crew were super friendly, chill, and professional. They followed my color-coding system perfectly and handled everything with care. We were out of our old and into our new house in 6 hours!! Talk about speed! Highly recommend!
Dec 06, 2024
Timely Help
Had an interstate move, and the crew took all the stress out of the process. The movers were knowledgeable and experienced, handling everything with care.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jul 30, 2025
A great experience all around
They had every detail under control from the beginning. Clear scheduling and confirmation texts helped ease my nerves. On the day of the move, they worked fast but didn’t rush. I noticed how often they adjusted for safety. Their approach was thoughtful and organized. Nothing was left behind. A great experience all around.
Sep 07, 2026
I highly recommend their services!
Anthony answered all of my questions and provided excellent administrative and logistic support, while Matt and his team did a fantastic job moving all of my belongings into storage. Everyone I dealt with was extremely professional, hard-working and efficient. I highly recommend their services!
Aug 26, 2025
Five stars!!!
This crew worked with such precision and respect for my belongings. Everything got to the new place perfectly intact. Easy five stars from me!