Nov 14, 2024
Outstanding Team
From delicate kitchenware to large pieces of furniture, the crew managed every item with skill and precision. They arrived promptly, packed everything securely, and kept us updated throughout. At our new home, they unloaded and even helped arrange rooms as we had envisioned. The entire team was friendly, reliable, and professional. It was clear they took pride in their work, and it showed in the quality of their service.
Oct 09, 2025
Best exprince
I’ve moved plenty of times, and I’ve never seen a team so well-organized. They worked like clockwork — wrapping, stacking, labeling — all with smiles on their faces. Not one scratch on anything! It’s rare to find such consistent quality and good energy. I was genuinely impressed.
Aug 23, 2025
The easiest move I’ve ever had
The guys were friendly, quick, and super careful. They made sure every box landed in the right room, making it the easiest moving day I’ve ever had.
May 12, 2026
Quote or financial counselor
Yeah....it's a no for me!! Called for a quote, then I was asked what other prices have I gotten, WHAT AM I COMFORTABLE PAYING, does putting some things in storage make financial sense, why am I leaving things in 1 state when I'm moving to another.....then the person hung up on me because I'm sure he could sense I wasn't about to be interrogated about a decision I'd made. I called for a quote, not life advice.
Feb 24, 2026
Highly recommend!
They were all happy as a lark and very, very helpful. I highly recommend this company. If you have a big stressful move they really have helped alleviate the stress they packed individually. And make sure nothing got broken. Also, the owner knows people who can help you hang your TVs and Handyman. Great bunch of people wonderful people highly recommend!
Jul 02, 2025
High-end service all around
Yeah, the way they handled awkward furniture showed real experience. No scuffs, no rush — just clean, controlled effort. Their methods? WOW, straight-up professional. Padding was thick and wrapped tight on every corner. Even the small things were protected. Felt like high-end service all around.
Oct 31, 2024
Outstanding Effort
The movers helped us move into a rural home with no street access. They used a smaller vehicle to shuttle items to the house, navigating the narrow dirt roads easily. They made a potentially difficult situation stress-free and efficient.
Jul 22, 2026
appreciated.
My cross-borough move was exceptionally smooth! Josh the foreman and the other mover were great - they were quick, adaptable, careful, and kept all the items in great condition. Couldn't have asked for a simpler move. X Van Lines LLC was also very flexible regarding dates and times, which I appreciated.
Dec 02, 2025
Amazing
X Van Lines LLC was amazing for my first move out of my parents house! the staff was friendly and very responsive. I'd recommend them again and again and will definitely be hiring them for my next move.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
