Aug 08, 2026
Thank you Jay for everything!!!
When I met with Jay, he simply left a more confident and can do attitude than the other companies. During our move, we did experience a fairly big hiccup, but Jay was right there as he said from the beginning - and he stayed until everything was complete and done like he promised. Knowing X Van Lines LLC has Jay Dempsey on their team, I cannot recommend them highly enough! In short, Jay saved our move and held true to his word, which is extremely rare in today’s world…especially the not so heavily regulated moving industry. If you need to move - get with Jay, he will give you the up front and honest truth…and be there till the end!!!! Thank you Jay for everything!!!
Dec 13, 2025
I sure wish I could give more than 5 stars.
I sure wish I could give more than 5 stars. Mr. Barnes stepped up and offered his and his company services to a veteran in need. They were courteous, professional and willing to help in any way they could. Thank you to X Van Lines LLC. You are the best of the best. It was not an easy, clean job, but the crew do everything they could to protect the veterans' items and take care of business.
Jun 25, 2024
DO NOT USE THIS MOVER
DO NOT USE THIS MOVER. They sound great at first, talked to Joe, got a quote thought this was going to be easy since all the other reviews are 5 stars. No. 2 days before my move that I had scheduled a month ahead, still hadn't received any type of confirmation or pick up timing. Kept calling, was told that I would receive a call from dispatch the day before. Still didn't receive any calls the day before so had to keep calling and calling and finally was put through with a supervisor, Joseph, that told me somehow my move had slipped through the cracks entirely. Come moving day, movers showed up late and did the poorest packing job ever (paid $400+ just for packing). Also tried to charge me fees that were not part of the contract and double what was listed in the original contract provided when I booked my move. Refused to give me a receipt of what I paid, told me I would receive that via email from the company. When my stuff was loaded, had to pay 1/2 of balance, few day liters I get a balance that doesn't reflect the half already paid. Called them and told them bank had a receipt of my check being cashed, was told I would get an updated balance, which never came. Called back few days later and was supposed to be transferred to supervisor however was hung up on and then phone number was unreachable. When delivery day came, the carrier tried to add more fees on top, (close to $800) most of which were written no where in the contract and the fee amounts that were, they were trying to once again get my to pay double from what was listed in my original contract. Most of my items are damaged, completely broken, soiled, or missing. A lot didn't have stickers on them so movers weren't sure what belonged to me and other items are unaccounted for. The inventory list they provided wasn't even complete. I don't know who wrote all these 5 star reviews but do yourself a favor and pick anyone else. Don't fall for this scam of a moving company,
Jan 19, 2026
I highly recommend X Van Lines LLC for your next move!
The company went out of their way to free up a third truck and get it to the storage facility fast so we could turn the keys back in and close the account. The six young men assigned to move our home were very hard working and careful. They delivered everything with care and right on schedule so the final bill was exactly what I expected. They even cleaned up most of the furniture wraps and tape, which showed respect for our home. No scratches or any broken items too. I highly recommend X Van Lines LLC for your next move!
Sep 23, 2026
hey will always be my first choice
X Van Lines LLC were great! they were super polite, nice, very efficient, and quick with moving stuff out of our old place and into our new place! i chose them for my last move as well, they also wrap your furniture up before they load it into the truck and are careful moving our belongings. their prices are reasonable and it is worth every penny if you’re moving! i recommend them to all my friends and family, they will always be my first choice when it comes to moving
Oct 31, 2025
I highly recommend you call them too.
I called X Van Lines LLC because another company was a last minute no show. X Van Lines LLC helped me at the last hour, so they get 5 stars for that alone. They arrived earlier than they said they would be there, and they were ready to work. The movers made the move effortless although I didn’t see how they were going to get everything done. There were complexities in how things had to be packed, but in exactly three hours, the truck was packed, the storage bins emptied, and we were headed back home. They were phenomenal because they understood that moving under the best circumstance can be stressful. To us, they were professional, calm, reassuring, and most important- RELIABLE !!! I will definitely contact these men again in the future for my moving needs. I highly recommend you call them too.
Mar 06, 2026
Thanks again!
They were very flexible with everything in general and had great customer service. They wrapped up the furniture very well and paid attention on how to put it back together correctly. Their rates compared to other moving companies in the area were also better. Will definitely remember to use them again in the future. Thanks again!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Sep 28, 2024
Best Movers
Leaving a shared house to have my own place was a major deal, but the movers made it simple. They were respectful of the shared spaces and did not bother my housemates. Everything was packed and moved without any problems. They even helped me swiftly settle into my new place. I couldn't have had a better experience!
Aug 14, 2025
Excellent job
X Van Lines brought an unmatched level of energy and focus to the job. From the first box to the last piece of furniture, they stayed on top of everything. They worked efficiently while still being incredibly careful with my belongings. It was clear they took pride in their work, and that made all the difference in my moving experience.
