Sep 01, 2025
Upbeat and professional
The crew was ON POINT the entire day! They came prepared with dollies, blankets, and straps, which made the process look effortless. My heaviest dresser got carried down three flights of stairs like it was nothing. Movers stayed upbeat and professional, even when dealing with my tricky staircase. Everything was placed neatly at the new spot, ready for me to unpack without stress. I’d hire them again in a heartbeat.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jan 16, 2026
Highly recommend them for a reliable and seamless moving experience!
I had a great experience with X Van Lines LLC! From start to finish, the team was friendly, professional, and efficient. They met my expectations both in terms of budget and service. The entire move went smoothly with no stress or drama, and I was especially impressed with how carefully they wrapped and handled my furniture for storage. I felt confident everything was in good hands. Highly recommend them for a reliable and seamless moving experience!
Sep 13, 2026
HIGHLY recommend!
The moving crew was excellent - before getting started we talked through a game plan room by room, and it was clear that they all took their work very seriously. They were quick and efficient and very conscientious in caring for my furniture, some of which were precious family heirlooms from my grandmother's recent passing. Not a single scratch! I also really appreciated the transparent quote/booking process and that there were no hidden fees during or after the move. HIGHLY recommend!
Dec 16, 2025
Would highly recommend!
Scott and Jeremiah were amazing! Timely, professional, and so efficient! We’ve moved many times, and this was by far the best experience with a moving company. No hassle, straightforward, and just overall a 10/10 experience. Would highly recommend!
May 13, 2025
A great moving day!
I underestimated how much I had, but the crew didn’t blink. They quickly assessed the load and adjusted the plan. Everything fit in one truck, surprisingly. They were calm and collected the whole time. That made me feel calm, too. I’ve never seen a team work so well together. Truly a great moving day!
Mar 07, 2026
Highly recommend!
X Van Lines LLC was fantastic! They showed up right on time, and every team member — Skyler, Rishi, Corey, Martin, and Justin — was polite, professional, and took great care with our belongings. Everything was moved efficiently with zero damage to our things or the home. They communicated clearly throughout the day and made the whole process stress-free. Highly recommend!
Dec 07, 2024
Trusted Experts
Moving across town was a breeze thanks to this great moving service. The crew was punctual, and they made sure all my furniture was properly wrapped and protected. A smooth, hassle-free experience.
Jul 29, 2025
Next-level
I expected good service, but this was next-level. Every mover had a role and executed it seamlessly. They moved with rhythm, like they’ve been doing this together for years. You can tell when people care—and they clearly do.
Aug 27, 2026
We used X Van Lines LLC last time and will do so again next time
Dmitrii, Viktor and Andrew did a great job moving all of our furniture and packed boxes! They were very careful with wrapping our furniture and packing everything in the truck efficiently. We used X Van Lines LLC last time and will do so again next time.
