Mar 29, 2025
Flawless Move!!!
I’ve had BAD experiences with movers before, but this team restored my faith! They showed up on time, packed everything meticulously, and even disassembled and reassembled my furniture FLAWLESSLY! Their hard work and dedication made my moving day a breeze!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jun 05, 2025
BRAVO!
Let me tell you—this crew meant BUSINESS. They had a rhythm that never broke. Sofa, chairs, shelves—everything wrapped with care. They even helped adjust furniture placement. Very accommodating and respectful. The quality and pace were unreal. BRAVO!
Sep 23, 2025
Best service
X Van Lines handled everything seamlessly. They kept the process organized from start to finish, and I never once felt overwhelmed. Even the fragile items were packed with care and arrived without a single chip. Their timing was spot-on, too. What impressed me most was how much they respected my time. I couldn’t be happier with how everything turned out.
Aug 05, 2026
the team was incredibly kind
the team was incredibly kind, meticulous, and super communicative throughout the entire process. They were lifesavers, rolling with every punch – from our moving van falling through last minute to handling extra items like our plants that weren't originally quoted. They even made a run for more boxes and supplies when we realized we had more than planned!
Oct 23, 2024
Exceptional Care
Antique rugs that have been passed down for generations required delicate handling, and the movers did a fantastic job. They rolled and packed each rug with the utmost care, ensuring no fraying or damage. Unrolling them in the new house felt like magic!
Mar 06, 2026
Thanks again!
They were very flexible with everything in general and had great customer service. They wrapped up the furniture very well and paid attention on how to put it back together correctly. Their rates compared to other moving companies in the area were also better. Will definitely remember to use them again in the future. Thanks again!
Sep 20, 2026
We will highly recommend this move team
The take the upmost care of your belongs and go the extra mile to make sure your items are handled with care and respect. They even went the extra mile to set up our new apartment arranged graciously with our furniture. We will highly recommend this move team to anyone looking to head to a new place,
Feb 24, 2026
Thank you!
X Van Lines LLC moved some things out of storage to my home. Vance and Brian were great! They packed everything in my garage just like I had hoped, were friendly, and got it done quickly. This is my third time using X Van Lines LLC and I’ve never been disappointed. Thank you!
Dec 30, 2025
Thanks, everyone
I am very pleased with the relocation services offered by X Van Lines LLC for my recent move. The team member assigned to my job was helpful and responsive to my inquiries, and tremendously friendly and professional. The movers assigned on moving day, Amadu and Fenu, were fantsatic!!! Thanks, everyone, for making my moving experience great!