Apr 14, 2025
Best communication
Every call, text, and email was answered promptly. No waiting, no confusion—just clear, kind communication. From quote to final box, it felt like I had a real partner. The team showed up on time, ready to go. They checked in throughout the day, asking for preferences. It was such a thoughtful way to do business. I felt respected the entire time.
Sep 18, 2025
Five-star service
What stood out to me most was how communicative the movers were. They kept me in the loop at every step. Even the heaviest furniture was moved without complaint or damage. They seemed to take pride in their work, which I respected. Everything was unloaded in an organized way. It was a five-star service from start to finish.
Jan 14, 2025
Good job
Thank you so much for amazing job Courteous and pleasant and available service. Good job guys, I appreciate it
May 24, 2025
FANTASTIC service!
They came in, assessed the layout, and got to work like true experts. Stairs, narrow halls, large furniture—nothing phased them. I’ve never had such a calm moving day. All my stuff was secure and on time. FANTASTIC service!
Mar 30, 2025
Highly professional
It’s rare to find a moving company that actually CARES about your belongings! These movers treated my furniture like their own, ensuring everything was protected and arrived safely! They even took time to check with me before placing each piece in my new home! Unbelievable attention to detail!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Sep 28, 2024
Best Movers
Leaving a shared house to have my own place was a major deal, but the movers made it simple. They were respectful of the shared spaces and did not bother my housemates. Everything was packed and moved without any problems. They even helped me swiftly settle into my new place. I couldn't have had a better experience!
Aug 12, 2026
They truly cared about providing the best service possible.
They truly cared about providing the best service possible. I'm extremely happy and satisfied with the job they did. Everything was handled with care and the entire process was smooth and efficient. I highly recommend X Van Lines LLC. If you're having any doubts about hiring them, just do it—you won't regret it! You'll be satisfied with their excellent service. Thanks again, Dmitriy, Oleg, and Dima, for your outstanding work!
Oct 02, 2025
Best experience
From start to finish, everything about the move felt seamless. The team showed up with energy and professionalism. Fragile items were secured with care and arrived safely. Furniture was moved without damaging floors or walls. They worked quickly but never rushed. This was an experience worth recommending.
Dec 05, 2024
Careful Packing
Extremely impressed with how the team took care of all my furniture and personal items. The moving estimate was accurate, and everything arrived without a scratch. Definitely the right choice for anyone planning a residential move.
