Oct 24, 2024
Superb Coordination
Moving into a multi-level home, the movers had to carry items up a steep spiral staircase. They navigated the tight turns without any issues and ensured all large items were safely moved to the upper floors. Impressive coordination and care.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Aug 26, 2025
Five stars!!!
This crew worked with such precision and respect for my belongings. Everything got to the new place perfectly intact. Easy five stars from me!
Sep 01, 2025
Upbeat and professional
The crew was ON POINT the entire day! They came prepared with dollies, blankets, and straps, which made the process look effortless. My heaviest dresser got carried down three flights of stairs like it was nothing. Movers stayed upbeat and professional, even when dealing with my tricky staircase. Everything was placed neatly at the new spot, ready for me to unpack without stress. I’d hire them again in a heartbeat.
Mar 03, 2026
We will definitely use them again next time!
I can’t say enough how great our experience with X Van Lines LLC was! They moved us carefully and efficiently, and they maintained great attitudes when we unexpectedly needed a locksmith to access our new home. They also had a great suggestion when our furniture didn’t fit as expected, and they patiently helped us find the perfect layout. We will definitely use them again next time!
Nov 01, 2025
will definitely use X Van Lines LLC
This was my second time using X Van Lines LLC and I couldn't have been more pleased. Kurtis, Courtney, Demetrius, and Coco were all exceptional. They showed up during the expected arrival time, were friendly and efficient, and treated the furniture with respect. Glenn was also great in helping with scheduling and answering questions. I will definitely use X Van Lines LLC again and recommend it to anyone looking for a moving company.
Apr 19, 2025
Skilful Crew
Labeling, wrapping, sorting—it all happened quickly but precisely. They brought their own system and made sure I understood it too. I never had to wonder where anything went. The clarity made unpacking easy. I felt organized for once. Their attention to the little things really stood out. It was smooth from start to finish.
Mar 28, 2025
Really fast!!!
What an outstanding moving experience! The team arrived right on time and got straight to work. Everything was packed and loaded with great efficiency and precision. My furniture was wrapped carefully, preventing any damage. Even my fragile belongings made it to the new home without a scratch. They managed to finish the job quicker than I had expected. The entire crew was friendly and professional throughout. I’ll definitely be using their services again in the future!
Jul 30, 2025
A great experience all around
They had every detail under control from the beginning. Clear scheduling and confirmation texts helped ease my nerves. On the day of the move, they worked fast but didn’t rush. I noticed how often they adjusted for safety. Their approach was thoughtful and organized. Nothing was left behind. A great experience all around.
Oct 19, 2025
I highly recommend this team
I had a fantastic experience with this moving company! Barry and James were absolutely amazing—arrived early, were extremely professional, and brought such a positive and friendly attitude throughout the entire move. They took great care with all of my belongings, carefully wrapping everything and handling it with care. They also disassembled and reassembled my bed and furniture with no issues at all—it was seamless. The whole process felt stress-free and efficient. I highly recommend this team and wouldn’t hesitate to use them again!