Jul 18, 2026
They’re also extremely responsive
They’re also extremely responsive with respect to providing COI’s and updating inventory even up until the night before. My move was done in 1 day, and the quote I received from intense movers was SUBSTANTIALLY less than other movers. Overall, I couldn’t have asked for a better experience, and this is definitely the way to go for any NYC move!
Sep 12, 2026
I could not recommend them more!
They packed us up the day before the move which made everything smooth and easy. The whole team was very nice and professional. I could not recommend them more!
Aug 13, 2025
Worst Movers Ever
Avoid this company at all costs... 1- We paid for premium packing and they did not provide protection for most of the items they box 2- We paid for 4 wardrobe boxes. got 2... and they didn't hang any clothes. They tossed all the clothes... suits, dresses, shoes in a box 3- Broke the screen on a 80 inch tv 4- Put a huge dent in both the washer and the dryer... Removing he enamel. 5- Did not deliver items such as a ladder, and a game system 6- Put a cast iron skillet on top of glassware 7 - Told us they could not get the truck on the street, so they needed to off load on another truck and charged us another $3800. 8- They only take cash... While they say they will take Zelle, it has a cap of $2500.. They say they will take a money order from the post office, but you don't know the amount until they arrive. We paid in total 13K for a move that took 3 hours to box/pack and 2 hours to unload. Almost zero furniture. I have moved professionally 5 times and this was an absolute joke. These people will destroy your items and hold your items hostage until you pay them, in cash.
Jul 16, 2025
Moving nightmare
What a terrible experience. I was given an estimate. It was fair. Then the ugly started. Five days before the pickup my estimate was raised substantially. I removed a few things from the original estimate. And added a few things. The cubic feet only increased by about 25 cf. My estimate increased over $1500…. On their website they have a big X VanLines truck. Drivers with X VanLines t-shirts. I got a random truck. And random drivers. They refused to show me identification. They refused to show me their license to drive a truck. They were late, rude, and mean. The police were eventually called. They had all of my worldly possessions. It was incredibly stressful and scary. The delivery wasn’t much better. The driver had an awful attitude. X VanLines “Flat Pricing” and “No Hidden Surprises. Ever.” is a joke. Literally every part of this move was a surprise. The price increase. The location of my belongings. When I was going to receive my belongings. Who the people were that had my belongings. Please don’t hire this company. I have never been treated like this in my life. And please pass this on to friends and family.
Mar 28, 2025
Really fast!!!
What an outstanding moving experience! The team arrived right on time and got straight to work. Everything was packed and loaded with great efficiency and precision. My furniture was wrapped carefully, preventing any damage. Even my fragile belongings made it to the new home without a scratch. They managed to finish the job quicker than I had expected. The entire crew was friendly and professional throughout. I’ll definitely be using their services again in the future!
Sep 23, 2025
I highly recommend working with X Van Lines LLC
incredible trio at X Van Lines LLC. We had tricky walkways and entrances and they made it seem like a breeze. They even finished earlier than estimated! Extremely professional and efficient. They took extreme care of some large valuable and fragile furniture with one scratch or nick! I’m truly so impressed with the team! Thank you so so much for making this move so seamless! I highly recommend working with X Van Lines LLC
Oct 01, 2024
Perfect Transition
We moved to a house with a large yard, so a lot of outdoor furniture and equipment had to be relocated. The movers carefully packed all of our patio furniture, gardening supplies, and even our lawnmower. I was delighted with their organization and ability to fit everything onto the vehicle.
Jan 18, 2026
Look no further.
We highly recommend X Van Lines LLC, the pricing was fair, and if you are looking for movers who are careful, hard-working, and professional, look no further.
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
Jun 12, 2025
A TRUE five-star experience!
My studio apartment was cleared and delivered in hours. The team made sure every single box was handled gently. They took time with the details and didn’t cut corners. Communication was steady the whole day. Every item was in perfect shape upon arrival. It couldn’t have gone more smoothly. A TRUE five-star experience!
