Dec 10, 2025
Hardworking gentlemen
The young men sent from "X Van Lines LLC (Preston, Sky and Chris) were amazing! All of them hardworking gentlemen who carefully loaded everything with a sense of purpose and responsibility. Go with these guys to get the job done... and get it done right!
Jun 07, 2026
Terrible movers
My experience was a nightmare. I was on a schedule, I had to be at my new location on Thursday. Pickup was suppose to be Monday morning, then it moved to Tuesday, then Thursday morning, they show up Thursday at 4pm with 2 guys, when I clearly stated they would need at least 4 guys to pick up and 5 or more to unload. It was after midnight when the movers said they were tired and we're going to stop. They didn't finish loading all my stuff. I was charged for 1,500 cubic feet and they only took 1,120 cubic feet of stuff, I measured. I had to rent a uhaul myself to take the rest of my stuff. The movers picked up 301 items and delivered 288 items, they still have, or gave to someone else 13 of my boxes. All of MY items were marked with blue, numbered stickers at pickup, at delivery many of my items now also have a red sticker on them for another person's delivery. How did my items get another persons sticker on them? The company is blaming me, saying my items had these stickers already on them, from a previous mover, I have never used a mover before. I used boxes that were in my attic for over 20 years, boxes I got from work 3 weeks before moving and boxes I got from Amazon 2 days before moving, how did these boxes from different locations, months and decades apart all have the same exact red sticker on them? Also I had a box from the next persons delivery in the same moving truck be given to me by mistake, this box also had the same exact red sticker on it, so someone elses box, had the same sticker I apparently had on my boxes from another state, that I used from a previous move? Impossible. I was originally told my items would be on a 26' truck with no one else's stuff. When asking for updates of where my items were, while waiting for delivery, I was told they were being loaded onto a semi truck. The delivery driver told me he picked my items up from a warehouse and loaded into his 26' truck that morning, and sharing the space with another person's delivery. All things I was told would not happen. The difgerent delivery driver had 2 people from craigslist, meet him for unloading the truck. I asked these very questions when booking. Will my items be on a truck with other people items? No, you will have your own truck. Items will be loaded and driven directly from pickup place to delivery place, no stops. Yet, my items took almost 2 weeks to get to my new location, was unloaded and loaded multiple times and loaded with other peoples stuff. Will the same people that load my items, unload my items? No, the driver will be the same and we have a large number of people that work for our company in every state to unload. Yet, they used craigslist people, not people that work for them. People that don't care about your property. All they did was lie to me. These people are crooks and liars. I have 13 missing boxes, many of my boxes were opened and gone through, I am missing thousands of dollars of stuff. I have thousands of dollars worth of damage to my belongings, and thousands in damage to my new residence. Over $40,000 in damages and missing items. I have picture proof of everything and yet these crooks deny it all, blame it all on me. Many of my boxes were clearly marked "top load only" "top, do not tip" "fragile glass" and these boxes were on the bottom of stacks, on their sides, dropped and had boxes dropped on them, we watched them do it, when we complained to be careful, they were rude to us, telling us they needed to hurry, it was getting late. We'll, when you show up after 3pm with 2 guys to unload when I clearly stated multiple times you would need 5 or more, of course it is getting late. I don't care how long it takes you, I paid for a professional job and yet I got unprofessional and damages to everything. Everything about this company was unprofessional. The non communication for days of me messaging where my items were with no reply, to the upping the price multiple times, to the extreme amount of damage, to them not taking all of my stuff and I had to rent a uhaul myself to get the remaining stuff.
May 21, 2026
Highly recommended!
The entire experience was smooth from start to finish. The movers were prompt, the customer service is professional and extremely helpful. The price was also very reasonable. Overall, Graceful Moves lived up to their name, and I’m truly glad I chose them. Highly recommended!
Mar 05, 2026
I would choose the X Van Lines LLC again!
The crew for my move was Lathiel, Chris, and Ovlan. The move was seamless and efficient. The crew was courteous and took well care of my possessions while moving. Thank you so much for an excellent experience, I would choose the X Van Lines LLC again!
Nov 29, 2024
Reliable Team
The moving team made this experience easy and stress-free. They showed up on time, packed everything carefully, and unloaded everything with care. The movers were friendly, and the entire process was very organized. I would definitely recommend them for anyone needing moving assistance.
Nov 18, 2025
we’d recommend them to all friends & family!
crew were incredible helping my husband and I move into our first home. They were efficient and delightful all day long. Not only were they great, but the pre-planning communication was fantastic. This isn’t our first time using X Van Lines LLC and we’d recommend them to all friends & family!
Oct 08, 2025
INCREDIBLE work
INCREDIBLE work ethic from this group of movers! They didn’t waste a minute but never rushed fragile items. My heavy furniture was wrapped and lifted with ease. Their COMMUNICATION throughout made me feel confident. I couldn’t have asked for better service. FIVE STARS for sure!
Feb 16, 2026
This was the best moving company
This was the best moving company I’ve ever hired! My move was efficient, perfectly administered, and handled with care. The gentlemen even wrapped my items like my white dresser, couch, and bed to ensure no damage or scuffing occurs! The disassemble & assemble your items as needed as well. I highly recommend this company!
Aug 30, 2025
True experts
My moving day went smoother than I could have imagined. The crew was on time, friendly, and efficient. They handled my fragile dishes like experts and kept everything organized. The final bill was fair, and worth every penny. I would recommend them without hesitation!
Sep 11, 2026
The company was easy to work with,
The company was easy to work with, with various points of contact and flexibility when we had to adjust our plans. We used them for both moving our household items, as well as our truck and both experiences were handled professionally and our items arrived safely and undamaged.